Hi,
I downloaded the trial version of BoDog Hand Grabber a few days ago. It worked fine on the first day. I travelled to a new city on the next day, and now have the following problem.
Hand Grabber will 'grab' hands, but data for all players except for me is in the hand histories. For example, if my screen name were RiverDog, when I bet, instead of saying something like "RiverDog: bet $2.50", the hand history text says " : bet $2.50". There was a brief period where the HUD was working for all players except me, but now the HUD isn't working at all. The Table Manager finds the table, but has no information for number players, hands, etc. Holdem Manager is working for Pokerstars, so I'm assuming this is a Hand Grabber problem. I'm almost certain that I've played fewer than 1,000 hands, so the trial version of BoDog Hand Grabber should still be active. Any advise would be appreciated.
Thanks,
Derek