Power Outage and now my HEM and HUD does not work
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  1. #1
    Senior Member
    Join Date
    Jul 2009
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    118

    Default Power Outage and now my HEM and HUD does not work

    I was playing yesterday on pokerstars but suddenly my power went out. I use HEM. My internet, tv, AC , lights all went out because of power outage. Then my power came back on and right now I'm playing on pokerstars but my HUD does not show up any stats. I can run the program HEM and click import files. However, it says it does not find any files while i'm playing which means my HEM is not working either. The HUD box pops up but it doesn't seem to record anything. No hud stats are shown.

    The last time this happened with my old computer when my computer crashed and i had this same problem. Does anyone know what i can do? I use windows 7 by the way.

  2. #2
    Senior Member
    Join Date
    Jul 2009
    Posts
    118

    Default

    Anyone?

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    update to http://www.holdemmanager.com/downloa...4_Internal.exe

    Check your auto import settings--> if your PokerStars import folder is still set up.

    Create a NEW database... power failure often causes database corruption
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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