HEM doesnt import all FTP hands
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  1. #1
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    Default HEM doesnt import all FTP hands

    HEM doesnt import all hands. For example, last session I played 488 hands and only 190 were impoted, i.e. I can see them in sessions, graphs etc. btw, in time I played Table Manager showed correct number of hands played. Exactly the same problem was a session before. I tried to copy those hands from archive file but HEM didnt find any new file or imported files but all were duplicate hands. Help me, please.

  2. #2
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    Btw, all those hands are in HEM archive file (count manually). When I sort hands by tables I can see that only about 40% of them are shown on graphs and sessions. When I try to import from folder it says all hands are duplikates. In case, I import them from particular file says 0 new file found.

  3. #3
    HM Support netsrak's Avatar
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    FTP made some changes to the handhistory format during the last days. So you should update to 1.11.03.
    To reimport the missing hands please copy them from the archive folder to a different folder and import them again. via import file or import from folder.

  4. #4
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    Quote Originally Posted by netsrak View Post
    FTP made some changes to the handhistory format during the last days. So you should update to 1.11.03.
    To reimport the missing hands please copy them from the archive folder to a different folder and import them again. via import file or import from folder.
    I updated at once it was revealed.

    Tried to reimport in both ways many times. No success. Any more ideas?

  5. #5
    Senior Member _Loki_'s Avatar
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    Pipsmaker - I wrote this in answer to your post in another thread
    Quote Originally Posted by _Loki_ View Post
    I suppose this is the same problem ? Is it FTP RUSH PLO like in your other post ?

    I've just read this thread & you are not very clear
    By reading your other post I THINK you are saying that ALL the hands are importing, but they are not all showing in reports etc ??

    It's possible they were imported & you have a filter set - it often looks like there is no filter set up when there is a filter !!
    Try the above FAQ & report back
    Last edited by _Loki_; 07-24-2010 at 12:02 PM.

  6. #6
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    Loki,

    I posted this earlier when i thought HEM didnt import hands. Later I understood it just didnt display some of them. Sorry, for this mess.
    The solution for me was creating new database and currently everything is working perfectly.

    Thanks a lot!

  7. #7
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    I have the same Problem. I cant import the rush hands. I looked at the Filter and it shows "no filter".

  8. #8
    HM Support netsrak's Avatar
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    Please clear the filters once although it shows no filters.

  9. #9
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    THX! It works. But I have one more questions:

    The produced rake which is showen by Hm is it the real rake which I produced? Because I played 2k Hands in Rush 50/100 and it showes me only 90$ I thought it would me more

  10. #10
    HM Support netsrak's Avatar
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    The rake stat is adjusted per site so it should be the real FTP rake in your case.

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