Unable to active HM

[TyCuS]

I cant use the program, I have registered it but when I open HM I have 2 options:
Activate later -> program freezes
Activation now with internet conection -> program times out and I retry but times out over and over again

I cant enter even to the main program :/

[morny]

Can you try re-installing Holdem Manager and rebooting your PC

[TyCuS]

Can you try re-installing Holdem Manager and rebooting your PC

If I reinstall will I lost my preferences and layouts? In that case how can I do a backup?

Thanks

[morny]

First close down Holdem Manager. Then simply copy all files from the path location below:

C:\Program Files\RVG Software\Holdem Manager\Config\


Save them to a folder outside of RVG software and then reimport them to the same folder after installation.

[TyCuS]

Still not working.

I use NetLimiter and I dont see any conection between HM and the server.

[TyCuS]

Well, so many tries and finally validated. It appeared "Success. Select OK to continue" and it seems that HM was froze but after few seconds it was registered.