HH import doesnt work anymore since latest pokerstars update
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  1. #1
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    Default HH import doesnt work anymore since latest pokerstars update

    everythink worked fine until the last update fom this weekend. Now HM doesnt import the new hand history files, even manually importing doesnt work! Im already running the newest version of HM. What can I do to fix the problem?

  2. #2
    [Former] HM Support fabio's Avatar
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    Please try creating a new Database and see if that helps

  3. #3
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    already done, did not worked

  4. #4
    Tech Support Manager morny's Avatar
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    email me morny@holdemmanager.net and ill do a teamviewer.com session
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    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  5. #5
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    thanks a lot, but i`ve already fixed it

  6. #6
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    Quote Originally Posted by Staniz View Post
    thanks a lot, but i`ve already fixed it
    I am currently having the same problem and was wondering how you fixed it
    Thanks

    Also if anyone else happens to stumble onto this, it is a new problem since my last update. I haven't changed the settings and Stars HH's have imported fine in the past. I don't get an error message but the HH's from my Stars saved HH folder just won't import.
    Last edited by HollerBaller; 10-25-2008 at 06:31 PM.

  7. #7
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    i have two hm folders and I updated the wrong one before, that was the error

  8. #8
    Tech Support Manager morny's Avatar
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    Quote Originally Posted by HollerBaller View Post
    I am currently having the same problem and was wondering how you fixed it
    Thanks

    Also if anyone else happens to stumble onto this, it is a new problem since my last update. I haven't changed the settings and Stars HH's have imported fine in the past. I don't get an error message but the HH's from my Stars saved HH folder just won't import.
    Please try a new database http://208.109.95.123/faq/afmviewfaq.aspx?faqid=146
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    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  9. #9
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    Quote Originally Posted by morny View Post
    Tried this and I doesn't work.
    Whenever I import the HH's from Stars under import progress is says there are import errors. All the other sites are still importing fine.

  10. #10
    Tech Support Manager morny's Avatar
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    Email me the HH files to morny@holdemmanager.net and a link to this thread
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    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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