Avira Antivirus detected HEM as a virus all of a sudden
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  1. #1
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    Default Avira Antivirus detected HEM as a virus all of a sudden

    I'm running HEM v 1.11.02b on my Vista PC and use "Avira AntiVir Personal" as my antivirus protection program. I recently started getting a virus warning message pop up everytime I open HEM.

    I haven't changed anything since updating to HEM v 1.11.02b when it was released and I never used to get these virus warnings before.

    The odd thing is that the location listed in the warning is my "F" Drive (F:\autorun.inf), which is an external hard drive I have that I use to back up data. All my HEM program files are in the default location on my "C" Drive.

    This warning only pops up when I open HEM (and everytime I open HEM).


    Should I be concerned? If not, how can I add HEM to the "okay" list so I don't get this warning pop up everytime I open HEM?


    (I've attached a screen shot)

  2. #2
    HM Support netsrak's Avatar
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    What happens if you remove the F: drive for a test and try again?

  3. #3
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    If I disconnect my external F drive I no longer get the virus warning.

    I obviously would like to use my external hard drive. Do you how I can let Avira know that HEM is okay so I wont get these warning when I open HEM?

    Not sure what changed as I never used to get these warnings before. Maybe a recent update to Avira virus list that is now showing HEM?


    Thanks.

  4. #4
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    I just got this new warning pop up. This one doesn't look like it has anything to do with my external hard drive.

  5. #5
    HM Support netsrak's Avatar
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    I don't see the complete filename in the screenshot. If its something with xenocode or appliancecache its from an older Holdemmanager version. You can delete the file.

    For the F: issue i have no ideas. Do you have HM configured to read from F: in the auto-import settings? Or did you import from there?

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