Created an alias, now session tab doesn't show hands

[TheHate]

Basically that. whether it's a 56 hand session, or a 2000 hand session, whether the radio buttons are set to last 100 or all, the part of the window supposed to display the hands is totally blank (white), and my mouse cursor isn't in the "working" state.

I've tried selecting just one of my screennames, or even the screenname of a different player, it still doesn't display ANY hands in the bottom half.

Reports tab works great though

[netsrak]

Please remove the 3 winner columns from the hand view.
This is done in options -> settings -> hand view columns
FAQ - Hold'em Manager Poker Tracking Software :: Hands View Column Selection

[TheHate]

still doesn't work.

[morny]

can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database and import a bunch of hands, does the problem persist?

[TheHate]

done and yes it does. I haven't even created the alias after creating the DB asnd importing the hands

[morny]

Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com

[serendibz]

I have a similar problem, and both my reports and sessions only show only around 100 hands when in fact i have at least 20k hands played. I tried the suggested solution. The first method didnt work. I created a new database and re-imported my hand histories. I imported about 20k hands. I selected my screen name for a poker site under "sessions", in the search it showed that i had 5k hands, but after i clicked ok, it only showed 20 hands played in both reports and sessions.

[_Loki_]

Probably not the same problem

If these are hands you have played & not 'observed' hands then work through this FAQ & report back
FAQ - Hold'em Manager Poker Tracking Software :: Missing Hands or Inaccurate Reports

[serendibz]

it is working now after i went to filter->clear. thanks very much