Ive had this problem sice i first purchased Leak Buster. Everytime i run the query it comes up with the box saying Leak Buster is obtaining your data. This never brings back any results and i can leave it running for 15-20 minutes. It always ends up saying HEM is not responding when i try to cancel it and i end up closing HEM.
Im running Windows Vista 64 with an intel i7 cpu firstname.lastname@example.org with 8gb Ram if that helps.