Bwin mucked hands ?
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  1. #1
    Member
    Join Date
    Sep 2008
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    93

    Default Bwin mucked hands ?

    Hi,

    I'm on bwin.fr and hud doesn't show mucked hands.

    How can i activate this ?

  2. #2
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    20,889

    Default

    See these FAQs
    FAQ - Hold'em Manager Poker Tracking Software :: Turn Off Mucked Cards
    FAQ - Hold'em Manager Poker Tracking Software :: Mucked Cards are Not Correctly Aligned

    If you still have an issue verify the orriginal hand histories write the information about mucked cards and if so please email the hands to support@holdemmanager.net and also link to this thread and well look into it
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Member
    Join Date
    Sep 2008
    Posts
    93

    Default

    When i look into "previous hands" in the software when i play, i can see mucked hands of my oppenent who doesn't appear in the HUD.

    But in the history of HM when i search in section "HANDS" the history doesn't show mucked cards.

    I can't find some original history because HM took them apparently. So i'll wait for new history and send to the email you gave me.

  4. #4
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
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    25,717

    Default

    After auto-import HM moves the files to the configured archive folder (default c:\hmarchive). You can take them from there.

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