no HUD on PartyPoker at 40bb max tables

[ahi47pol]

i've been playing on PartyPoker on standard 100bb max tables and everything was working perfectly. But yesterday i tried playing at 40bb max tables and so far hud is not lunchung. The table manager shows the tables i'm playing on, but in category "players" ther is (0/6) all the time. I asked on PartyPoker forum about solution of this problem, but few people more only said that they have the same problem and have no idea how to repeir that. So now i'm trying here....'

[morny]

Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and if the problem persists Please see this FAQ FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work and answer any questions that apply to you so we can narrow down what the issue is

[ahi47pol]

so i did....waiting for reply...

1. 1.11.02b
2. I'm playing on PartyPoker. I have no idea what's going on on other platforms, i'm using only this one.
3. I'm playing NL Holdem 0,02/0,04 limits. Ona tables 100bb max it works perfectly, but on 20bb min tables it shows only few hands and says that it's on 0,04/0,16 limits...
4. Yes : )
5. it is configured well.
6. Yes, it does.
7. well, it imports very..strange. like i said before.
8. exacly the same in nwe database...
9. i tried, it doesn,t work. it works when i'm playng tournaments, but not when i'm playing 20bb min tables...
10. Yep

[netsrak]

Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.

[ahi47pol]

here u go

[morny]

Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com