september internal 1.12.11 hyper sng HU bugs (wins are equal 0 dollars)
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  1. #1
    Join Date
    Apr 2010

    Default september internal 1.12.11 hyper sng HU bugs (wins are equal 0 dollars)

    I might of changed my default tourney buyins to pokerstars lowest entry ($1.44 + $.06) since I couldn't leave them blank

    It was working fine until I started importing hands from my mobile phone (email hand histories then manually copy them via import file by notepad) and now the wins don't register. I have to manually see which one I've won 1st to edit the tourney winnings option, very frustrating, even reinstalling from oct to sept did not work (update).

    Anyway I can fix this?

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Amsterdam, the Netherlands


    You also need the summary files (I'm not sure if you can request those from PokerStars, when played on your mobile phone)

    Read the tournament summary section @
    The summary files lists in which position you finished, how much you won, etc.

    Or in the PokerStars client click on--> Requests--> Tournament History
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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