No HUD on Stard Table.. But in Stars Replayer?
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  1. #1
    Junior Member MostlyCarbon's Avatar
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    Default No HUD on Stard Table.. But in Stars Replayer?

    The HUD wont come up for stars, I'm running Stars and Tilt both.

    But.. If I bring up the built in PokerStars hand replayer (which looks just like the table) the HUD pops up on it!

  2. #2
    Tech Support Manager morny's Avatar
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    Please see this FAQ FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work and answer any questions that apply to you so we can narrow down what the issue is
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
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    same here,
    looks like stars did update something. i dont know about the nl tables but its definately at the omaha tables. in normal play the hud wont start, its importing fine tho

    any fix soon?

  4. #4
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    Quote Originally Posted by morny View Post
    Please see this FAQ FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work and answer any questions that apply to you so we can narrow down what the issue is
    Its about the PLOmaha tables which have "ok" added to their descriptions.

  5. #5
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    Quote Originally Posted by Rappel View Post
    Its about the PLOmaha tables which have "ok" added to their descriptions.
    this is correct. are you working on that, hm staff?

    edit:

    Thank you for contacting PokerStars.

    As you may be aware of, we have been experiencing an issue with a few cash
    tables freezing and we are still in the process of resolving this issue
    entirely. Our programmers have identified the cause of the problem and are
    now working on a solution which will remove all “stuck” tables affected from
    our lobby.

    A server restart will be scheduled within the next couple of days in order
    to completely resolve this problem.

    As a temporary measure, new tables have been deployed for each of these game
    types with a slightly different name. We have added "ok" to the table name
    for an easy location. For example: Triglav V (ok, fast, 6max).

    Again, we would like to apologize for any inconvenience that this may cause,
    rest assured that we are taking the appropriate actions in order to have
    these tables back in a timely fashion.
    Last edited by maxL; 07-06-2010 at 05:30 PM.

  6. #6
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    My HUD works fine at stars PLO and NLH 6 max but the HUD DOES NOT WORK at the Mixed Game tables .

    It used to work fine all the time for the mixed game. Stopped working 2 days ago. Probably responsible for me losing 4 buyins at PLO even though the HUD was working at PLO but its just that type of thing that causes me to run bad so thanks for nuthin.

    I should add that I updated to latest version. The active players window in HEM can be opened to show the current players at the mixed game table i am on. The table manager shows 0/6 for players though and again no HUD.
    Last edited by jdpoker; 07-06-2010 at 06:28 PM.

  7. #7
    Tech Support Manager morny's Avatar
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    try using the table finder and let me know if that works

    FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD - Configuring Table Finder to Show HUD
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  8. #8
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    yes it works with table finder. i opened a 2nd table and had to do table finder again but it works

  9. #9
    Tech Support Manager morny's Avatar
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    Ok so its most likely the same issue as above and it will be solved when they restart their servers soon
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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