My "Holecards" report is no longer listed anywhere, including in "more reports".
Report vanished
My "Holecards" report is no longer listed anywhere, including in "more reports".
And stupidly I try to upgrade to a new version to attempt to fix it and the upgrade requires me to re-enter my serial number for some unknown reason and your registration server is apparently down.
I guess I don't need to point out how totally unacceptable it is for you to require re-registering software with a broken registration server?
- Close HM2
- Please delete the following files:
C:\Users\username\AppData\Roaming\HoldemManager\ho ldemmanager.config and holdemmanager.config.bak
C:\Users\username\AppData\Roaming\HoldemManager\Re ports folder
- Start HM2 again
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Posting Permissions
Reply With Quote