HUD showing inacurate # of hands
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  1. #1
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    Default HUD showing inacurate # of hands

    My HUD will often show less hands for a given player than whats in my database.
    For some players the number of hands on the HUD will be accurate, some wont.



  2. #2
    Senior Member _Loki_'s Avatar
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  3. #3
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    Default

    Nope

  4. #4
    HM Support netsrak's Avatar
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    Default

    Did you ever purge hands?

    Please post a screenshot of your additional hud filters.

  5. #5
    Junior Member MostlyCarbon's Avatar
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    Default

    Quote Originally Posted by Thrahl View Post
    My HUD will often show less hands for a given player than whats in my database.
    For some players the number of hands on the HUD will be accurate, some wont.

    Sometimes my players have different stats from one window to another, sometimes they show some hands, sometimes all, sometimes I show up with my 50k hands, sometimes not.

    I don't use filters, so there's none on, I vacuumed the DB etc...

    Just wierd stuff, overall functional, but random wierd stuff happens with the HUD all the time.

  6. #6
    Senior Member _Loki_'s Avatar
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    Defrag ? How big is DB ? What version HM ?

    ###
    If it happened to me & I was ABSOLUTELY sure it's not 'Additional HUD Filters' (post #2 & #4), then I would...

    ###
    Vacuum/analyse full
    FAQ - Hold'em Manager Poker Tracking Software :: Vacuum Analyze Database
    Reindex (same screen as vacuum/analyse full
    Defrag HDD with postgreSQL service stopped
    Reboot
    test

    ###
    If no improvement..
    Export all hands
    FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands
    Create a new database
    FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database
    Import exported hands into it (or just import my archived hands)
    Reboot
    Test

    ###

  7. #7
    Tech Support Manager morny's Avatar
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    Default

    When random weird stuff starts happening usually UAC is involved, follow Loki's instructions and please give HoldemManager Administrator rights:

    1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
    2) Rightclick the HoldemManager.exe and choose "Properties".
    3) Go to the Compatibility Tab and select "Run this program as an Administrator". if the option is grayed out then this is because youve UAC disabled, in which case enable UAC Disable User Account Control (UAC) the Easy Way on Win 7 or Vista - How-To Geek and reboot the PC then do step 3 and then you can disable UAC again if you like.
    4) Do the same for HMHud.exe and DBControlPanel.exe and hmimport.exe and also to fulltiltpoker.exe in the full tilt folder
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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