Can't Startup
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Thread: Can't Startup

  1. #1
    Junior Member
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    Default Can't Startup

    I bought HEM, downloaded via BOTH IE and Mozilla and both times it finished installing and then I get an error message

    Startup error: Font arial does not support style bold

    ... and it does not startup.

    Please help!

  2. #2
    Tech Support Manager morny's Avatar
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    Default

    Follow this FAQ FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling HEM without Losing Preferences - Hold'em Manager Poker Tracking Software - Reinstalling HEM without Losing Preferences
    Please Uninstall Holdem Manager and reinstall it

    FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller - Using Revo Uninstaller (uninstall HM with Revo FREE and reinstall it)

    If your doing a clean reinstall you should consider the following.

    See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Registration Benefits on how to reset your code

    Finally Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Senior Member _Loki_'s Avatar
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    Last edited by _Loki_; 07-02-2010 at 04:37 PM. Reason: double post

  4. #4
    Senior Member _Loki_'s Avatar
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    Default

    Your PC is missing some fonts

    Download from here:
    http://www.holdemmanager.com/downloads/font.zip

    Then follow the instructions in this thread:
    http://forums.holdemmanager.com/mana...d-problem.html

  5. #5
    Junior Member
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    Jul 2010
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    Default thanks!

    It works now thanks to the font thing.

    Very much appreciated.


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