HM2 Reports/Tournaments Results Empty For 888Poker
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  1. #1
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    Unhappy HM2 Reports/Tournaments Results Empty For 888Poker

    Hi, i play STT on 888, and i want to review my sits, but i cant cause (tournaments results( are empty, my filter is clear i cant figure whats wrong...

    secondly, i would like to purchase hm1 is it possible???

    thanks

  2. #2
    HM Support Patvs's Avatar
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    It's not possible to purchase HM1, but if you purchase HM2 (or if you already own HM2), email sales@holdemmanager.com and they can give you a HM1 serial.


    -

    Try reimporting the handhistories in a new database in HM2.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Try reimporting the handhistories in a new database in HM2.[/QUOTE]


    I have done that and i have the same problem i wanted to review sit by sit can you tell me how can i do that?

    Thanks

  4. #4
    HM Support Patvs's Avatar
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    Can you not see the SNG hands, or you can see and replay the hands, but can't see the results?

    Email us a handhistory to hm2support@holdemmanager.com
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    Quote Originally Posted by Patvs View Post
    Can you not see the SNG hands, or you can see and replay the hands, but can't see the results?

    Email us a handhistory to hm2support@holdemmanager.com
    I cant see it now some how, other question, the STTs are agrouped by stakes, how can i see it, like one by one?

    thanks

  6. #6
    HM Support netsrak's Avatar
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    Open the report "Tournaments" under More Reports.

  7. #7
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    Its is empty even after i cleared all filters...

  8. #8
    HM Support Patvs's Avatar
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    - Close HM2
    - Please delete the following files:
    C:\Users\username\AppData\Roaming\HoldemManager\ho ldemmanager.config and holdemmanager.config.bak
    C:\Users\username\AppData\Roaming\HoldemManager\Re ports folder
    - Start HM2 again
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #9
    Junior Member
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    Its ok now, thank u very much for the help

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