Re-Activation Issue
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  1. #1
    Junior Member
    Join Date
    Sep 2012
    Posts
    1

    Default Re-Activation Issue

    My copy of HM2 keeps prompting me for activation by displaying the Activate HM window repeatedly. I should only need to do this once, yet I need to reset the license key and reactivate periodically (nearly once a day) otherwise I can't start HM2 up.

    How do I get around this and only need to activate the same copy once on the same machine? Windows 7. HM 2.0.0.7223.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    1) Delete C:\program data\xheo\sharedlicenses\holdemmanager2.lic (vista/7) *

    C:\Documents and Settings\all users\Application Data\XHEO INC\SharedLicenses\holdemmanager2.lic (xp)

    As well as the mirror folder.

    2) Log into Hold'em Manager Poker Software - Best Poker Tracking Software
    in your licenses section, reset the profile for hm2. Copy your license code.


    3) Please update to this version

    http://www.holdemmanager.com/Downloa...AutoUpdate.exe


    4) Click Enter Serial Number.


    Send us a new log file as described at the end if you still have problems -

    http://hm2faq.holdemmanager.com/ques...Holdem+Manager


    * You will need to show system and hidden files. See this tutorial for showing system and hidden files:

    http://hm2faq.holdemmanager.com/ques...in+Windows%3F+

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