HEM stuck at Initializing database after restoring database
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  1. #1
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    Default HEM stuck at Initializing database after restoring database

    I reinstalled windows on my pc and now i get this problem after restoring the database



    I have windows 7 and UAC is off

    I do get this message when I try to restore HEM with windows

    Not responding, Restore, close program or wait that the program respond

  2. #2
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    Ok so this time I did not touch anything and i got this



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  3. #3
    HM Support netsrak's Avatar
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    You restored HM with windows? What does that mean?

    Is your postgresql service running?
    Can you connect via pgadminII?
    FAQ - Hold'em Manager Poker Tracking Software :: Can't Connect / Failed to Start PostgreSQL

  4. #4
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    Quote Originally Posted by netsrak View Post
    You restored HM with windows? What does that mean?
    I tried to close HEM when it was not responding, windows then offered me 3 choices:

    Try to restore program
    Close Program
    Wait for the program to respond

    Translation is probably not exact i got windows in french.

  5. #5
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    Quote Originally Posted by netsrak View Post

    Is your postgresql service running?
    Can you connect via pgadminII?
    FAQ - Hold'em Manager Poker Tracking Software :: Can't Connect / Failed to Start PostgreSQL
    postgresql service is running.

    Trought pgadmin I did noticed that database encoding is win1252
    Anyway I had saved all hand histories ans started importing them in a new database so unless you got a simple and faster solution, it will be fine

  6. #6
    Tech Support Manager morny's Avatar
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    Yeah that sounds like the best plan since it looks like the old one maybe corrupt
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