HEM1 showing default stats under LB- stakes after upgrade
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  1. #1
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    Default HEM1 showing default stats under LB- stakes after upgrade

    Today HEM wasn't showing HUDs on some 6max cash tables on Ipoker.it, so I restarded my PC but it still wouldn't see some of the tables (I'm in win7).

    This is an issue I have had from time to time (do you guys know about this?), so I decided to upgrade to the latest HEM1 version for a possible fix but after installing the upgrade and after having restarted the computer again, the main window under 1) leak buster -stakes is showing the default stats and not the custom stats I have always had there.

    Any hints on what to do to get my old custom setting (had a lot of things changed there and it would take some hours of work to get those back)? Can I grab that and that only from a backup?

    Also, any hints on how to delete one of the databases?

    Ty
    Andrea

  2. #2
    HM Support Patvs's Avatar
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    Did you reinstall HM1 with the full installer, or only updated with the 'http://www.holdemmanager.com/Downloads/HmUpdate.exe' link?

    Try updating to this version: http://www.holdemmanager.com/Downloa..._26aug2012.exe


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  3. #3
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    Quote Originally Posted by Patvs View Post
    Did you reinstall HM1 with the full installer, or only updated with the 'http://www.holdemmanager.com/Downloads/HmUpdate.exe' link?

    Try updating to this version: http://www.holdemmanager.com/Downloa..._26aug2012.exe
    I did update with the update link. I will try the new update via your link today in the afternoon, ty.

    Anything to say about the fact that HEM sometimes wouldn't detect some tables on ipoker.it (it would "see" the tables but the hud won't appear or would only show blank spaces)? Ever had anyone reporting it?

    Thank you for your time.

    Andrea

  4. #4
    HM Support Patvs's Avatar
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    You could try--> hud options--> site options--> ipoker--> change the table detect settings.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    Quote Originally Posted by Patvs View Post
    You could try--> hud options--> site options--> ipoker--> change the table detect settings.
    I did try that but it would still present the problem occasionally.
    Anyway yesterday right after the new upgrade of HEM my graphic card fried, so I'll have to wait till I get a new one to let you know about the stats in leak buster

    writing from my lousy laptop

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