Error: Cannot install PostGreSQL 8.4
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  1. #1
    Junior Member
    Join Date
    Jun 2010
    Posts
    4

    Default Error: Cannot install PostGreSQL 8.4

    Hi, when i install hold'em manager everything goes smoothly until the PostGreSQL part...

    This is the instalation detail...:


    Output folder: C:\Program Files\RVG Software\Holdem Manager
    Is admin account
    Extract: Acid Library.dll... 100%
    Extract: Acid Library.snk
    Extract: AxInterop.ShockwaveFlashObjects.dll... 100%
    .
    .
    .
    (everything goes fine, all items 100% successfully installed)
    .
    .
    .
    Extract: Syncfusion.Shared.Base.dll... 100%
    Extract: Syncfusion.Shared.Windows.dll... 100%
    Extract: Syncfusion.Tools.Base.dll... 100%
    Extract: Syncfusion.Tools.Windows.dll... 100%
    Extract: Syncfusion.chart.Base.dll... 100%
    Extract: log4net.dll... 100%
    Extract: zlib.net.dll... 100%
    Output folder: C:\Program Files\RVG Software\Holdem Manager\Temp
    Output folder: C:\Program Files\RVG Software\Holdem Manager
    Create folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Holdem Manager
    Create shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Holdem Manager\Holdem Manager.lnk
    Create shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Holdem Manager\Uninstall Holdem Manager.lnk
    Create shortcut: C:\Users\Public\Desktop\HoldemManager.lnk
    Created uninstaller: C:\Program Files\RVG Software\Holdem Manager\UninstallHoldemManager.exe
    Output folder: C:\Program Files\PSQLINSTALL
    top level install dir -->C:\Program Files
    Is admin account
    fs=NTFS
    .NET found
    Extract: TestFirewall.exe... 100%
    Extract: TestFirewall.exe.config... 100%
    Antivirus Installed: False
    test antivirus returned 0
    seclogon error status: 0
    seclogon status: 4
    firewall enabled: 0
    firewall not enabled
    postgresql error status: 1060
    postgresql status: 0
    starting pgsql-8.3
    postgresql error status: 1060
    postgresql status: 0
    postgresql error status: 1060
    postgresql status: 0
    starting postgresql-8.4
    postgresql error status: 1060
    postgresql status: 0
    postgres installdir: C:\Program Files\PSQLINSTALL
    ==================== running PsqlTestClient
    try userid: postgres
    try pass: postgrespass
    try pass: postgrespass
    Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
    Is the server running on host "127.0.0.1" and accepting
    TCP/IP connections on port 5432?
    <--error
    1
    testclient return status: 1
    testclient return from file: 1
    ==================== finished PsqlTestClient
    no existing install dir
    wrote testfile
    Delete file: C:\Program Files\testfile
    Extract: postgresql-8.4.1-1-windows.exe... 100%
    Execute: "C:\Program Files\PSQLINSTALL\postgresql-8.4.1-1-windows.exe" --mode unattended --superpassword postgrespass
    postgres installdir: C:\Program Files\PSQLINSTALL
    ==================== running PsqlTestClient
    try userid: postgres
    try pass: postgrespass
    try pass: postgrespass
    Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
    Is the server running on host "127.0.0.1" and accepting
    TCP/IP connections on port 5432?
    <--error
    1
    testclient return status: 1
    testclient return from file: 1
    ==================== finished PsqlTestClient


    I have window 7, and i was able to install on my pc, but on my laptop i keep getting this error. They both run windows 7, and the network is the same.
    The only difference is the laptop connects to the network by wireless.

    I use Kaspersky but already made the "exceptions" has is instructed on the forum...turned off, windows firewall, windows defender too!

    Anyone can help?
    Thank you.

  2. #2
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    20,888

    Default

    Hi,

    If that installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:
    A) Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator
    PHP Code:
    net user postgres /delete 
    B) Reboot.
    C) Try installing this version of PostgreSQL - http://www.holdemmanager.com/downloa...3.9-v1.0.7.exe

    If that also fails follow step A and try this version PostgreSQL: Choose a Mirror v
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Junior Member
    Join Date
    Jun 2010
    Posts
    4

    Default

    Hi, thank you so much for the help.

    The installation using the second file worked!

  4. #4
    Junior Member
    Join Date
    Jul 2011
    Posts
    1

    Default

    For me none of this has worked. In the first case, installation stops at postgres8.3/data. I already wait 3 hours and it doesn't continue.

    In the second, the mirrors are disable. It can't found the file.

    Need some help. Thank you.

  5. #5
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Make sure the secondary logon is running: The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services. Starting it once should insure it works in the future also.


    Download 8.4.8 (or try 8.2.x) from PostgreSQL: The world's most advanced open source database --> downloads
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  6. #6
    Senior Member
    Join Date
    Nov 2009
    Posts
    205

    Default

    i been having a long problem with my hm1 , not getting it to load due to postgress not starting.
    i thought it was my system mechanic and perhaps it was but i did all the firewall stuff.
    finally after reading this particular thread i downloaded 8.3 , deleted all 8.4 for good measure and hold them manager was able to start again.
    good thing i had my hands saved as well.

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