Holdem Manager Crashes on Startup
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  1. #1
    Junior Member
    Join Date
    Jun 2010

    Default Holdem Manager Crashes on Startup

    Hello I get this message every time I try to start HM.

    I asked about this in the 2p2 forum and got these directions from Fozzy

    "Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

    Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

    Reboot the computer.

    If none of that helps, I would suggest a clean reinstall:


    1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
    2) Uninstall HM with Revo Uninstaller Pro - Uninstall software, remove programs, solve uninstall problems using the Deep setting. You do not need to uninstall PostgreSQL.
    3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
    4) Reboot your computer
    5) Install the complete setup of HM: http://www.holdemmanager.com/downloa...ager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
    6) Test if it for a while and see if it works"

    I tried this multiple times but unfortunately I still can't get it to work. Any help is greatly appreciated.

  2. #2
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008


    Try any suggestions in this FAQ that you havent already FAQ - Hold'em Manager Poker Tracking Software :: Crashing Problems With The Hud Or Holdem Manager

    Id also try deleting your holdemmanager.config file from C:/Program Files/RVGSoftware/HoldemManager/Config folder as it might be a corrupt file causing the problem, back it up first obviously before deleting it
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Junior Member
    Join Date
    Jun 2010


    My holdem manager had been working great for more than a year until like 3 days ago. I tried all of the suggestions in the link you gave me and and did several clean reinstalls with nothing working.

  4. #4
    HM Support netsrak's Avatar
    Join Date
    Feb 2009


    Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.

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