Session Tab - can't see the hands
HM trial ver. 1.10 Beta 5
OS: win7 (x32)
DB: PostgreSQL 8.4
.NET Framework 3.5 Service Pack 1 (Full Package)
MS Visual C++ 2008 SP1
In "Session" tab: can see the list of grouped sessions (top) but have a blank space (bottom) where previously I could see detailed list of each hand played. You click on this empty space - you've got a crash screen.
The debugging details are as attached.
What shall I do to make it work as before?
Please update to the latest version - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
Turn off Windows User Account Control.
Run a VACUUM/ANALYSE in pgAdminIII (password: postgrespass) and confirm you don't get any errors during the vacuum/analyse....
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate
*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afm...aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afm...aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afm....aspx?faqid=21
Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/s...ad.php?t=20754
checkOriginally Posted by Patvs
checkTurn off Windows User Account Control.
check still no goRun a VACUUM/ANALYSE in pgAdminIII (password: postgrespass) and confirm you don't get any errors during the vacuum/analyse....
yes
done but the problem remains*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afm...aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afm...aspx?faqid=173
* if.. if there's some win services prob - are there any specific ones that might be turned off?
* although all MS .NET updates installed, if.. if the problem is in framework (looks like), then what? i've tried to uninstall/install - no help.
How come PT3 still works without any difficulties??!
btw fozzy - nice new logo
Reinstall Microsoft .NET Framework:
1) Download and run this uninstaller - http://www.holdemmanager.com/downloa...eanup_tool.zip
2) Install this one: http://download.microsoft.com/downlo...dotnetfx35.exe
Reboot your computer...
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
yes i've read previous posts in "Manager Bugs" and tried this ones but..
Install .Net Framework 4 beta 2 (32 bit) from the Microsoft website.
Install the last Windows 7 critical updates.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Thank you, such a nice advise is that! You mean you're building the app that require another beta(!) sw?!
- uninstalled using dot cleanup tool
- installed ".Net Framework 4 beta 2 (32 bit) from the Microsoft website"
- updated with win7 critical updates
- rebooted
- turn on HM
- coudn't start HM, got a sign as below
What can I do now? Do you have any other solution to try?
Reinstall Microsoft .NET Framework:
1) Download and run this uninstaller - http://www.holdemmanager.com/downloa...eanup_tool.zip
2) Install this one: http://download.microsoft.com/downlo...dotnetfx35.exe
Do this first.. only after you've installed dotnetfx35 (.Net Framework 3.5)
are you allowed to install the 4 Beta 2 update.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
clean re-install win7 with .net together with a new 1.10 beta
one week HM runs ok and here we go again: the same prob of not being able to see the detailed list of sessions in "Session" tab
click -> crash
lets assume i'm a usual consumer with zero knowledge of what is .net, visual c++, etc , what shall i do to make it work once for all?
again, pt3 is running w/o any prob
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