Holdem Manger will not install.

[poolschool55]

I downloaded the full version and it went all the way to the end and it says "Sorry, could not install PostgreSQL" Then i click details and it says this..

Please help. I have purchased the full version and I cant get it working.



Output folder: C:\Program Files\RVG Software\Holdem Manager\Importing\HUD Data
Output folder: C:\Program Files\RVG Software\Holdem Manager\Importing\Import Errors
Output folder: C:\Program Files\RVG Software\Holdem Manager\Importing\Logs
Extract: Trace.bak... 100%
Extract: Trace.log... 100%
Output folder: C:\Program Files\RVG Software\Holdem Manager\Importing\Status
Extract: CLOSE.DAT
Extract: Summary.View
Output folder: C:\Program Files\RVG Software\Holdem Manager\Importing\Work Folder
Output folder: C:\Program Files\RVG Software\Holdem Manager\Logs
Extract: HoldemVision.log... 100%
Extract: LB.log... 100%
Extract: Reg.log... 100%
Extract: SQLErrors.txt... 100%
Extract: Serial.txt
Extract: VersionHistory.txt
Extract: VersionHistory1.08.txt
Extract: evLog.txt... 100%
Extract: log.bak
Extract: log.txt... 100%
Output folder: C:\Program Files\RVG Software\Holdem Manager\ReplayerSkin
Output folder: C:\Program Files\RVG Software\Holdem Manager\ReplayerSkin\Default Skin
Extract: Chips.png... 100%
Extract: Deck.png... 100%
Extract: FoldedPlayerBackground.png... 100%
Extract: PlayerBackground.png... 100%
Extract: TableBackground.jpg... 100%
Extract: TableData.xml... 100%
Extract: TableElements.xml... 100%
Extract: button.png... 100%
Output folder: C:\Program Files\RVG Software\Holdem Manager\Reports
Extract: 1 - Leak Buster - Stakes.Report... 100%
Extract: 2 - Leak Buster - Overall.Report... 100%
Extract: 3 - Leak Buster - Position.Report... 100%
Extract: 4 - Leak Buster - Pre-flop.Report... 100%
Extract: By Stakes.Report... 100%
Extract: HandAtShowdown.Report... 100%
Extract: HandAtShowdownDetailed.Report... 100%
Extract: HandGroupings.Report... 100%
Extract: HoleCards.Report... 100%
Extract: NumberOfPlayers.Report... 100%
Extract: Overall.Report... 100%
Extract: PluggingLeaks1_Overall.Report... 100%
Extract: PluggingLeaks2_Basics.Report... 100%
Extract: PluggingLeaks3_FuzzRule.Report... 100%
Extract: Position.Report... 100%
Extract: PreflopActivity.Report... 100%
Extract: StackSize.Report... 100%
Extract: WinningsSummary.Report... 100%
Output folder: C:\Program Files\RVG Software\Holdem Manager\SitNGoWizard
Extract: DropDownPanel.dll... 100%
Extract: PropertyGridEx.dll... 100%
Extract: SitNGoWizard.General.2.0.dll... 100%
Extract: SitNGoWizard.OpponentModel.2.0.dll... 100%
Extract: SitNGoWizard.Poker.2.0.dll... 100%
Extract: SitNGoWizard.UI.2.0.dll... 100%
Extract: SitNGoWizard.chm... 100%
Extract: Syncfusion.Chart.Windows.dll... 100%
Extract: Syncfusion.Core.dll... 100%
Extract: Syncfusion.Grid.Base.dll... 100%
Extract: Syncfusion.Grid.Grouping.Windows.dll... 100%
Extract: Syncfusion.Grid.Windows.dll... 100%
Extract: Syncfusion.Grid.grouping.Base.dll... 100%
Extract: Syncfusion.Grouping.Base.dll... 100%
Extract: Syncfusion.Grouping.Windows.dll... 100%
Extract: Syncfusion.HTMLUI.Base.dll... 100%
Extract: Syncfusion.HTMLUI.Windows.dll... 100%
Extract: Syncfusion.Shared.Base.dll... 100%
Extract: Syncfusion.Shared.Windows.dll... 100%
Extract: Syncfusion.Tools.Base.dll... 100%
Extract: Syncfusion.Tools.Windows.dll... 100%
Extract: Syncfusion.chart.Base.dll... 100%
Extract: log4net.dll... 100%
Extract: zlib.net.dll... 100%
Output folder: C:\Program Files\RVG Software\Holdem Manager\Temp
Output folder: C:\Program Files\RVG Software\Holdem Manager
Create folder: C:\Documents and Settings\All Users\Start Menu\Programs\Holdem Manager
Create shortcut: C:\Documents and Settings\All Users\Start Menu\Programs\Holdem Manager\Holdem Manager.lnk
Create shortcut: C:\Documents and Settings\All Users\Start Menu\Programs\Holdem Manager\Uninstall Holdem Manager.lnk
Create shortcut: C:\Documents and Settings\All Users\Desktop\HoldemManager.lnk
Created uninstaller: C:\Program Files\RVG Software\Holdem Manager\UninstallHoldemManager.exe
Output folder: C:\Program Files\PSQLINSTALL
top level install dir -->C:\Program Files
Is admin account
fs=NTFS
.NET found
Extract: TestFirewall.exe... 100%
Extract: TestFirewall.exe.config... 100%
Antivirus Installed: True
test antivirus returned 1
antivirus installed
security center error status: 0
security center status: 4
disabling security center
security center error status: 0
security center status: 1
disabled security center
seclogon error status: 0
seclogon status: 4
firewall enabled: 1
firewall port 5432 enabled: 1
port 5432 already enabled
postgresql error status: 1060
postgresql status: 0
starting pgsql-8.3
postgresql error status: 1060
postgresql status: 0
postgresql error status: 1060
postgresql status: 0
starting postgresql-8.4
postgresql error status: 1060
postgresql status: 0
postgres installdir: C:\Program Files\PSQLINSTALL
==================== running PsqlTestClient
try userid: postgres
try pass: postgrespass
try pass: postgrespass
Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
Is the server running on host "127.0.0.1" and accepting
TCP/IP connections on port 5432?
<--error
1
testclient return status: 1
testclient return from file: 1
==================== finished PsqlTestClient
no existing install dir
wrote testfile
Delete file: C:\Program Files\testfile
Extract: postgresql-8.4.1-1-windows.exe... 100%
Execute: "C:\Program Files\PSQLINSTALL\postgresql-8.4.1-1-windows.exe" --mode unattended --superpassword postgrespass
postgres installdir: C:\Program Files\PSQLINSTALL
==================== running PsqlTestClient
try userid: postgres
try pass: postgrespass
try pass: postgrespass
Connection to database failed: -->server closed the connection unexpectedly
This probably means the server terminated abnormally
before or while processing the request.
<--error
1
testclient return status: 1
testclient return from file: 1
==================== finished PsqlTestClient

[netsrak]

Do you have any firewall installed?

Please check this:
FAQ - Hold'em Manager Poker Tracking Software :: Software Security Problems (Firewall)
FAQ - Hold'em Manager Poker Tracking Software :: Can&#039;t Connect / Failed to Start PostgreSQL

[poolschool55]

I have uninstalled everything and all firewalls are off. I am reinstalling Holdem Manager now. I will let you know soon. Thanks for the reply.

[poolschool55]

I uninstalled all anti-virus and firewall is off. It still says the same exact thing. Any ideas?

[netsrak]

Please try to download and install postgresq 8.4 from PostgreSQL: The world's most advanced open source database.

If that fails too try Postgresql 8.3

Which operating system are you using?

[poolschool55]

I dl post 8.4.4.1 and now it is asking me if I want to launch stack builder. Do need to launch that?

[netsrak]

no, thats not needed

[poolschool55]

It still not working I am going to email support and see if they can get someone to look at my screen and fix it. Thanks for trying.

[netsrak]

Please mail with link to this thread and problem and system description to support@holdemmanager.net to arrange a teamviewer session.