"sorry,could not install PostgreSQL"

[yangpenger]

I reinstall Windows,but I can not install holdem manager setup any more,it says:"sorry,could not install PostgreSQL"",following is the part of details:

seclogon status: 4
firewall enabled: 1
firewall port 5432 enabled: 1
port 5432 already enabled
postgresql error status: 1060
postgresql status: 0
starting pgsql-8.3
postgresql error status: 1060
postgresql status: 0
postgresql error status: 1060
postgresql status: 0
starting postgresql-8.4
postgresql error status: 1060
postgresql status: 0
postgres installdir: C:\Program Files\PSQLINSTALL
==================== running PsqlTestClient
try userid: postgres
try pass: postgrespass
try pass: postgrespass
Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
Is the server running on host "127.0.0.1" and accepting
TCP/IP connections on port 5432?
<--error
1
testclient return status: 1
testclient return from file: 1
==================== finished PsqlTestClient
no existing install dir
wrote testfile
Delete file: C:\Program Files\testfile
Extract: postgresql-8.4.1-1-windows.exe... 100%
Execute: "C:\Program Files\PSQLINSTALL\postgresql-8.4.1-1-windows.exe" --mode unattended --superpassword postgrespass
postgres installdir: C:\Program Files\PSQLINSTALL
==================== running PsqlTestClient
try userid: postgres
try pass: postgrespass
try pass: postgrespass
Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
Is the server running on host "127.0.0.1" and accepting
TCP/IP connections on port 5432?
<--error
1
testclient return status: 1
testclient return from file: 1
==================== finished PsqlTestClient

[Sarek]

1) which WIndows (full name with service packs) version you use?
2) is your Windows interface English? And regional settings
3) have you tried to install Postgre 8.3.10 ? In some cases with Win7 (or Vista) it works

[yangpenger]

1) which WIndows (full name with service packs) version you use?
2) is your Windows interface English? And regional settings
3) have you tried to install Postgre 8.3.10 ? In some cases with Win7 (or Vista) it works

1)windows XP professional version 2002 sevice pack 3
2)Chinese,I think it is not the problem,because I can use holdemmanager before
3)I tried ,but failed

[_Capt'n_Cardiac_]

Hi yangpenger

Your error message is mentioned here:
FAQ - Hold'em Manager Poker Tracking Software :: Can&#039;t Connect / Failed to Start PostgreSQL

Try the fixes & let us know how you get on

[yangpenger]

I almost try everything ,but not succeed yet.of course I uninstall the security products
I run holdem manager setup,but it says "sorry,could not install postgreSQL"at last. I post part of details below:
Created uninstaller: C:\Program Files\RVG Software\Holdem Manager\UninstallHoldemManager.exe
Output folder: C:\Program Files\PSQLINSTALL
top level install dir -->C:\Program Files
Is admin account
fs=FAT32
.NET found
Extract: TestFirewall.exe... 100%
Extract: TestFirewall.exe.config... 100%
Antivirus Installed: True
test antivirus returned 1
antivirus installed
security center error status: 0
security center status: 4
disabling security center
security center error status: 0
security center status: 1
disabled security center
seclogon error status: 0
seclogon status: 4
firewall enabled: 1
firewall port 5432 enabled: 1
port 5432 already enabled
postgresql error status: 1060
postgresql status: 0
starting pgsql-8.3
postgresql error status: 1060
postgresql status: 0
postgresql error status: 1060
postgresql status: 0
starting postgresql-8.4
postgresql error status: 1060
postgresql status: 0
postgres installdir: C:\Program Files\PSQLINSTALL
==================== running PsqlTestClient
try userid: postgres
try pass: postgrespass
try pass: postgrespass
Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
Is the server running on host "127.0.0.1" and accepting
TCP/IP connections on port 5432?
<--error
1
testclient return status: 1
testclient return from file: 1
==================== finished PsqlTestClient
granting write permission on top level postgres directory
found dir
try rename C:\Program Files\PostgreSQL\8.4 --> C:\Program Files\PostgreSQL\8.4-prev-2010-17-May-22-40-46
Create folder: C:\Program Files\PostgreSQL\8.4-prev-2010-17-May-22-40-46
Moving files: C:\Program Files\PostgreSQL\8.4\*.* to C:\Program Files\PostgreSQL\8.4-prev-2010-17-May-22-40-46\
Remove folder: C:\Program Files\PostgreSQL\8.4\
renamed dir
wrote testfile
Delete file: C:\Program Files\PostgreSQL\testfile
Extract: postgresql-8.4.1-1-windows.exe... 100%
Execute: "C:\Program Files\PSQLINSTALL\postgresql-8.4.1-1-windows.exe" --mode unattended --superpassword postgrespass
postgres installdir: C:\Program Files\PSQLINSTALL
==================== running PsqlTestClient
try userid: postgres
try pass: postgrespass
try pass: postgrespass
Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
Is the server running on host "127.0.0.1" and accepting
TCP/IP connections on port 5432?
<--error
1
testclient return status: 1
testclient return from file: 1
==================== finished PsqlTestClient

[Sarek]

Problem is here:
fs=FAT32

Postgre requires NTFS file system
see here Converting FAT32 to NTFS in Windows XP

[yangpenger]

I tried everything,but it doesn't work yet,feel very bad.Can you help me through teamviewer?

[netsrak]

If you have a FAT32 Partition we can't help you, you need NTFS to run postgresql.

In other cases please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.

[yangpenger]

thank you,I have converted to NTFS.I will do as you suggest.

[nothing]

I have the same problem but i have windows 7 , and the hard drive is on NTFS format.