Boss media (poker heaven) not displaying player statiscics when playing
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  1. #1
    Junior Member
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    May 2010
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    Default Boss media (poker heaven) not displaying player statiscics when playing

    Hello i'm new to holdem manager. I have just moved from Everest poker to Poker heaven which uses the Boss media network. Everest poker worked great with HEM but now in my case HEM isn't corresponding properly with the Boss media network. It imports and collects information as it should but my problem is that it's not showing the stats needed at the actual table when i'm playing.

    I have added an image for you to understand my problem better. Why aren't the palyer statistics showing at the table?

    Thank you for the help.


  2. #2
    *** HM3! *** fozzy71's Avatar
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    It looks like you did some weird customizing to the HUD profile. I would suggest you reset the HUD files.


    1) Close HM and the Table Manager. Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
    2) Export any custom HUD configs and Copy/Paste your \Config folder before deleting any files as a backup.
    3) Delete your existing HUD Prefs files, so HM will rebuild them to default. If you have any custom HUD's export them first and/or copy the \config folder to back them up.
    4) Delete > \Holdem Manager\Config\prefs.xml. If you want to reset your HUD panel positions also, delete: pospref.txt, and pospref2.txt, and pospref4.txt.
    5) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.


    If you still have problems, attach your prefs file. Please attach your prefs.xml file from C:\Program Files\RVG Software\Holdem Manager\Config folder. If your extensions are off you'll just see a file called prefs. To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

  3. #3
    Junior Member
    Join Date
    May 2010
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    Default Boss media statshowing-fail

    Still the same problem persists.

    Attachment 4088


    I hope you can get something out of that

    Thank you I appreciate the help.

    Btw after doing what you suggested I reinstalled HEM completely and ran HEM by default without customizing anything and still the same thing continues. Very weird...
    Last edited by Yazban; 05-09-2010 at 01:45 PM. Reason: Forgot to say

  4. #4
    Junior Member
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    I found the stats hidden under the thing in the upper left corner of the picture ( has a player nick biasanu on it in the picture i upped) so all of the stats are stacked under each other at the top left corner of the table. On everest they were automatically locked to the player accoringly.

    Well I guess I can click the stats to their place at the start of a session. Not much of a problem as it initially was.

  5. #5
    HM Support netsrak's Avatar
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    After arranging the stats please save the positions via table manager -> file -> save positions.

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