hands not uploaded

[thunderbird]

I played around 100 hands on pacific without holdem manager on. when i turned it on it didnt upload the hands. seems to be loading hands fine now.

[fozzy71]

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate


Move the files in the handhistory folder to your \hmarchive folder and import them via import file or import from folder. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.

To verify the location: Options > Configure Auto Import Folders > Edit > Archive Folder: ___________________

FAQ - Hold'em Manager Poker Tracking Software :: Warning: You have XXX Hand History Files in your Auto Import Folders

The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).



To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.

[thunderbird]

done that apparentley the hands have been imported but its not showing up in the session tab for some reason.

[morny]

See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Missing Hands or Innacurate Reports