Hem running slow - npgsqlcommand object
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  1. #1
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    Default Hem running slow - npgsqlcommand object

    My hem is running very slow - taking ages to stop importing. Reading files in a folder, running reports.

    I get this error



    rebooting doesnt seem improve matters. Im using vista 32 and 1.10.04b

    tia

    edit: notice hands per second import speed

    Last edited by Sirus; 05-02-2010 at 10:00 PM.

  2. #2
    HM Support netsrak's Avatar
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    You seem to have a Postgresql problem.
    Is your harddisk full?
    You should do a vacuum/full via pgadmin FAQ - Hold'em Manager Poker Tracking Software :: Vacuum Analyze Database
    After that run a reindex (same way).

    And try our performance tips: FAQ - Hold'em Manager Poker Tracking Software :: Holdem Manager Performance & Speed Tweaks

  3. #3
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    after vacuuming do I analyse or reindex? and reindex options do i check force?

    thx

  4. #4
    HM Support netsrak's Avatar
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    After vacuum/full do a reindex. The Force option is obsolete (why does nobody read the help? )

  5. #5
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    after the vacuum and reindex my import speeds are like 2 hands per second. HELP!!!

  6. #6
    Tech Support Manager morny's Avatar
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    If you create a new database and import a few thousand hands does your speeds still come in slow or what speed are you getting then?

    Did you try all the tweaks Karsten linked to?
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  7. #7
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    Quote Originally Posted by morny View Post
    If you create a new database and import a few thousand hands does your speeds still come in slow or what speed are you getting then?

    Did you try all the tweaks Karsten linked to?
    Hi Morny,

    Yeah Ive done probably all the tweaks a few times. Now I'm getting this error...



    I try and connect via PGADMIN but i get this error:
    Server doesn't listen
    The server doesn't accept connections: the connection library reports
    could not connect to server: Connection refused (0x0000274D/10061) Is the server running on host "127.0.0.1" and accepting TCP/IP connections on port 5432?
    If you encounter this message, please check if the server you're trying to contact is actually running PostgreSQL on the given port. Test if you have network connectivity from your client to the server host using ping or equivalent tools. Is your network / VPN / SSH tunnel / firewall configured correctly?
    For security reasons, PostgreSQL does not listen on all available IP addresses on the server machine initially. In order to access the server over the network, you need to enable listening on the address first.
    For PostgreSQL servers starting with version 8.0, this is controlled using the "listen_addresses" parameter in the postgresql.conf file. Here, you can enter a list of IP addresses the server should listen on, or simply use '*' to listen on all available IP addresses. For earlier servers (Version 7.3 or 7.4), you'll need to set the "tcpip_socket" parameter to 'true'.
    You can use the postgresql.conf editor that is built into pgAdmin III to edit the postgresql.conf configuration file. After changing this file, you need to restart the server process to make the setting effective.
    If you double-checked your configuration but still get this error message, it's still unlikely that you encounter a fatal PostgreSQL misbehaviour. You probably have some low level network connectivity problems (e.g. firewall configuration). Please check this thoroughly before reporting a bug to the PostgreSQL community.
    what should I do? I dont mind doing a reinstall of hem and postgres but I would like to keep all my data/results somehow? Please press the powers that be to improve import speeds or database transfering.

    thx

  8. #8
    Senior Member _Loki_'s Avatar
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    It could be a simple fix

    see basic postgreSQL troubleshooting section here: -
    FAQ - Hold'em Manager Poker Tracking Software :: Can't Connect / Failed to Start PostgreSQL

  9. #9
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    Quote Originally Posted by _Loki_ View Post
    It could be a simple fix

    see basic postgreSQL troubleshooting section here: -
    FAQ - Hold'em Manager Poker Tracking Software :: Can't Connect / Failed to Start PostgreSQL
    thanks for that.

    I deleted the .pib file and restarted hem and import speeds were initially at 250+per second. The folder hem was importing from had over 3k files in, of which most were duplicates. I'm now half way through the folder and import speeds have dropped to <85 per second, even though 99.9% of the hands imported are duplicates - is this normal?

  10. #10
    Senior Member _Loki_'s Avatar
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    I don't know enough to comment on duplicate hands

    with my ancient laptop running xp & with a 7200 hdd I get 35 hands/s if i'm importing non-duplicate 6max cash hands
    The largest import I've done in one go is 60k hands split into files of a days play (say 60 small files) & it starts at 35 h/s & drops to about 28 h/s by the end of the import

    tell me - just how large is your DB ?
    are you regularly importing large numbers of hands ?
    how large ?
    why you on vista ?

    you haven't said much about your system spec & setup.....

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