ONGAME NETWORK Tournament problem when moving table.
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  1. #1
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    Default ONGAME NETWORK Tournament problem when moving table.

    The HUD will work on the first table. However once you move table the HUD will work but the stats will be on the wrong players. I have worked out why this is, Ongame Network now have a sort of preferred seating option going on in the background while play tournaments. When you change table you will be in the same position at the new table however your seat number in the hand history will be different.

    This has caused another bug within the “Data View” under the tournaments section. Every time you change table in a tournament, HEM manager thinks you have entered a new tournament.

    I am using version 1.10 04b at the moment, and i still had the same problem with the older version of HEM.

    Thank you
    Last edited by Moonpig; 04-21-2010 at 10:56 AM.

  2. #2
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    Same problem since 3 or 4 days.

  3. #3
    Tech Support Manager morny's Avatar
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    Ongame dont announce the change in the hand history so the only way to fix it is to tell HM via the table finder

    FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD - Configuring Table Finder to Show HUD
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  4. #4
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    The HUD stats are still working when you change table, that is not the problem. All the stats are correct and update correctly as a new hand is played.

    The problem is the stats are ontop of the wrong player and over the hero.

    This is due to the hidden prefered seating going on in the background at Ongame network during tournamnets. Which stated 5 days ago.

    you still getting this problem Papa Cheche?

  5. #5
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    For example

    I am sitting at 12 o clock at the first table and the hand history says i am at seat 1.

    i then get moved to another table

    and i am still siting at 12 o clock but the hand history says i am at seat 6, and now all the stats have rotated around 5 players clockwise.

    The stats are still updating correctly at the end of each hand they are just ontop of the wrong player.

  6. #6
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    Moonpig, you can change your seat in the right part of the panel in winamax window. But, it isn't very confortable...

    But the big problem for me is : when, in a tournament, you was moved to another table, Holdem Manager thinks it's a new tournament... => wrong stats

  7. #7
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    Thank you Papa Cheche never noticed that before.

    That has solved one of the my problems.

  8. #8
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    Cool

    UP UP UP !

    When the problem will be solved ?

    Remember : when you move to a new table in a MTT or in a SNG with more than 10 players, Holdem manager makes a new line of tournament.

    HM takes the number of the table as the number of the tournament.

  9. #9
    HM Support netsrak's Avatar
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    Please zip and mail the original handhistory files of some sample tourneys with link to this thread and explanation to support@holdemmanager.net.

    Not sure whether we already have hands for this problem.

  10. #10
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    OK,

    this morning, i've mailed an handhistory file to your support.

    greetings

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