stopped importing most sizable pots
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  1. #1
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    Default stopped importing most sizable pots

    Hey i was playing a session and everything seemed to be going fine and then after i took down a large pot i hovered over my name to see my session stats update but after waiting and waiting nothing happened, I realized it was happening for most medium to large pots from that point on... any ideas? They show up in the stars replayer and stuff but theres no sign of them anywhere in HEM, not even in the "hands played" tab. I tried importing from file and importing the stars hh files again but still nothing.

  2. #2
    HM Support netsrak's Avatar
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    Which HEM version?

    Please reboot your computer,
    move all files from the stars handhistory folder to a different folder and import them via import file or import from folder.
    Then try again please.

  3. #3
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    I`ve got similar problem, also on stars

    when i place my mouse over table manager icon the amount of $ and the number of hands are fitting those what i`ve calculated myself within the stars cashier, however Holdem manager in the reports/session shows different result and prints that i`ve played only 75% of hands indicated by table manager.

    I did reimported them and though the number of hands imported fits those from table manager, HM reports the old/bad/incomplete ones.

    I`ve checked several times, neither filters nor currency are problems


    ( 1.10.04b)
    Last edited by krolewicz; 04-15-2010 at 12:37 PM.

  4. #4
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    Default

    version 1.10.04b I also downloaded the latest patch that was going around to make the HUD work with the new stars tables. I tried rebooting and moving the hh's to a new folder and importing from there but still no luck, one of the tables i was playing there was only me and one other guy but i checked my filters and that wasn't the problem either.

  5. #5
    *** HM3! *** fozzy71's Avatar
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    Are you both playing at stars? if so, this is a known issue from their last update we are trying to resolve.

  6. #6
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    ya im on stars, when It get resolved will there just be a new release to download or is a patch gunna be posted somewhere?

  7. #7
    Tech Support Manager morny's Avatar
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    It will be fixed in the next update 1.10.05
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  8. #8
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    Default

    similar problem. importing the files from a different folder after reboot didn't work. Funnily enough the HUD was working fine in terms of where I was in the session.

  9. #9
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    yeah stars

    when we can expect `05 and will it fix the session we play before updating?

    regards

  10. #10
    HM Support netsrak's Avatar
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    When we release the update and you installed it you will need to reimport the hands (copy them from the archive to a different folder and import them via import file or import from folder).

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