7164 frequently freezes
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  1. #1
    Senior Member
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    Default 7164 frequently freezes

    Not sure if 7164 is the newest release...
    But it frequently freezes playng ZOOM PLO.
    Costed me a couple of hundreds so far, because it's not easy to recognize.
    Hud will still show, but won't renew on new hands.
    Played Regs like maniacs and vice versa relying on my stats.

    Known bug?

  2. #2
    HM Support Patvs's Avatar
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    Default

    This is not a known bug for Zoom.

    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 Ŧ My Digital Life
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Default

    I have done all this in the past regarding other problems.

  4. #4
    HM Support Patvs's Avatar
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    Feb 2009
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    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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