Setting up account, after signing up with Pokerstars for store credit...
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  1. #1
    Junior Member
    Join Date
    Apr 2010
    Posts
    1

    Default Setting up account, after signing up with Pokerstars for store credit...

    Hi there, about a week ago I made an account through holdemmanager.com on pokerstars.com to get the store credit for the software.

    After I used the codes, and deposited, i began to make my account on holdemmanager website.

    So i created my account, and I saw the status of my pokerstars account on the website, and it said the next step was putting my pokerstars account name in. So i did this, and i was curious my status of getting the store credit a week later, and I logged in to my account, and it had still not confirmed my pokerstars account name, even though I put it in a week ago.

    Can some one give me any feedback on this?
    I havent reached the required amount of player points on pokerstars yet, so I don't know if you have to give your account name once you reach the required amount of points
    to summarize my problem, the website is not saving my account name after I type in what it is on pokerstars, or the website isnt accepting it
    thanks for the support.

  2. #2
    Junior Member
    Join Date
    Feb 2010
    Posts
    8

    Default

    I'm having the same problem. I deposited on Titan and set up my HEM account a few days ago but still nothing. Anyway we can contact support?

  3. #3
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Please contact sales@holdemmanager.net with your details and questions.

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