Session taking a long time to load

[Sirus]

Im trying to view my last sessions that I've played and they are taking about 5 minutes to load in hem, when usually it is instantaneous? The replayer is taking a long time to load as well.

I'm using the laest version of HEM

tia

[morny]

Hi,

can you try rebooting the PC and if the problem persists try creating a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database and import some hands, after you import them, restart HM so it will recognise them as hero hands and then see if its still slower than usual?

[Sirus]

I get this error

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at HoldemManager.ucAssociatedHands.b(Object A_0, ItemClickEventArgs A_1)
at Softelvdm.SftTreeNET.SftTree.OnItemClick(StrategyR easonEnum reason, ItemClickEventArgs e)
at Softelvdm.SftTreeNET.SftTree.CallItemClick(Strateg yReasonEnum reason, ItemClickEventArgs e)
at Softelvdm.SftTreeNET.ItemsControlClass.StrategyRou tine(StrategyClass strat)
at Softelvdm.SftTreeNET.SftTree.StrategyRoutine(Strat egyClass strat)
at Softelvdm.SftTreeNET.SftTree.OnMouseDown(MouseEven tArgs e)
at Softelvdm.SftTreeNET.SftTree.Softelvdm.Controls.IO wnerControl.CallMouseDown(MouseEventArgs e)
at Softelvdm.Controls.ISubControlImplementationClass. OnMouseDown(Control thisControl, SoftelvdmUserControl owningControl, MouseEventArgs e)
at Softelvdm.Controls.ISubControlImplementationClass. OnMouseDown(MouseEventArgs e)
at Softelvdm.SftTreeNET.ItemsControlClass.OnMouseDown (MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4200 (NetFxQFE.050727-4200)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.10.0.5
Win32 Version: 1.10.0.5
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 8.3.0.0
Win32 Version: 8.3.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.2.2000.0
Win32 Version: 3.2.2000.3813
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
HEMGUI
Assembly Version: 1.0.9.105
Win32 Version: 1.0.9.105
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HEMGUI.DLL
----------------------------------------
WindowsFormsIntegration
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.4000 built by: QFE
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll
----------------------------------------
HoldemVision
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemVision.DLL
----------------------------------------
PresentationFramework
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.4000 built by: QFE
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
WindowsBase
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.4000 built by: QFE
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
PresentationCore
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.4000 built by: QFE
CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
LeakBuster2.5
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/LeakBuster2.5.DLL
----------------------------------------
Softelvdm.SftTreeNET
Assembly Version: 2.0.12.0
Win32 Version: 2.0.12.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
----------------------------------------
Softelvdm.Controls
Assembly Version: 1.0.0.16
Win32 Version: 1.0.0.16
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
----------------------------------------
Npgsql
Assembly Version: 2.0.6.0
Win32 Version: 2.0.6.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------
ZedGraph
Assembly Version: 5.1.4.31904
Win32 Version: 5.1.4.31904
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
----------------------------------------
WPFToolkit
Assembly Version: 3.5.40128.1
Win32 Version: 3.5.40320.1
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/WPFToolkit.DLL
----------------------------------------
PresentationFramework.Aero
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.4000 built by: QFE
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework.Aero/3.0.0.0__31bf3856ad364e35/PresentationFramework.Aero.dll
----------------------------------------
UIAutomationProvider
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.4000 built by: QFE
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/UIAutomationProvider/3.0.0.0__31bf3856ad364e35/UIAutomationProvider.dll
----------------------------------------
UIAutomationTypes
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.4000 built by: QFE
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/UIAutomationTypes/3.0.0.0__31bf3856ad364e35/UIAutomationTypes.dll
----------------------------------------
WPFVisifire.Charts
Assembly Version: 3.0.0.0
Win32 Version: 3.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/WPFVisifire.Charts.DLL
----------------------------------------
log4net
Assembly Version: 1.2.10.0
Win32 Version: 1.2.10.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/log4net.DLL
----------------------------------------
KeyGenerateClassLibrary
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/KeyGenerateClassLibrary.DLL
----------------------------------------
GlassButton
Assembly Version: 1.3.2.29932
Win32 Version: 1.3.2.29932
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/GlassButton.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

[morny]

Was this on the old or new database? What version of HM are you using?

please give HoldemManager Administrator rights:

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator". if the option is grayed out then this is because youve UAC disabled, in which case enable UAC Disable User Account Control (UAC) the Easy Way on Win 7 or Vista - How-To Geek and reboot the PC then do step 3 and then you can disable UAC again if you like.
4) Do the same for HMHud.exe and DBControlPanel.exe

and restart HM and see if its still happening

[Sirus]

Was this on the old or new database? What version of HM are you using?

please give HoldemManager Administrator rights:

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator". if the option is grayed out then this is because youve UAC disabled, in which case enable UAC Disable User Account Control (UAC) the Easy Way on Win 7 or Vista - How-To Geek and reboot the PC then do step 3 and then you can disable UAC again if you like.
4) Do the same for HMHud.exe and DBControlPanel.exe

and restart HM and see if its still happening

same db and the latest beta. I did all of the above and its still taking 5 minutes to load a session.

[netsrak]

Please check our performance tips: FAQ - Hold'em Manager Poker Tracking Software :: Holdem Manager Performance & Speed Tweaks

[Sirus]

The above guide has broken links

How to optimize the database size in 3 steps: -1 Vacuum, -2 Reindex, -3 dump/restore
VACUUM: Analyse your database regularly(How to do a manual VACUUM)

The above link cannot be found.

Remove the WinnerName, WinnerCards and WinnerWon from the Hands View Column Selector

Clicking this link downloads the latest beta.

Ive increase the memory in the shared_buffers but nothing has changed to the loading times of sessions.

What is the best defragging software?

[morny]

Sorry ive fixed both those links, regarding defragging, any of the defrag tools mentioned in the 3rd Party Software of the FAQ are quite good

[Sirus]

Removing WinnerName, WinnerCards and WinnerWon from the Hands View Column Selector seems to have worked.