Have a serious problem!
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  1. #1
    Junior Member
    Join Date
    Jul 2009
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    28

    Default Have a serious problem!

    I'm using HM for more than a year(currently 1.10.03b, but about 1 month ago I noticed that my HUD shows less hands on regulars that it must show. I opened HM reports and found that the same player have several nicknames in my DB: for example RcxStar and rcxstar - just changed register of letters and he has duplicated accounts in my DB. Now it has become a huge problem - more and more regs have duplicated accounts in my DB. Moreover HUD shows stats for currently used nickname(usually it much less hands than I have for the previouse his nickname).
    Help me to solve this problem, coz it is becoming impossible to use database properly(
    Last edited by pobeditel123; 03-17-2010 at 07:23 AM.

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
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    25,795

    Default

    Which site are you playing?

  3. #3
    Junior Member
    Join Date
    Jul 2009
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    28

    Default

    Lucky Ace (888.com)

  4. #4
    HM Support netsrak's Avatar
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    Feb 2009
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    Germany
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    Default

    With the latest versions of HM (i think somewhere in the 1.09 development) we changed the handling of 888 player names to import everything in lower case (because 888 uses the name variation from the login, one day a player logs in as Name1, the other day as namE1...).

    From that version on all names are imported in a unique way.
    To fix your older hands you should create a new database and export/reimport all your hands.

  5. #5
    Junior Member
    Join Date
    Jul 2009
    Posts
    28

    Default

    Thank you! Evrything is good now.

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