Cash Games - Reports Bug
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  1. #1
    Junior Member
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    Default Cash Games - Reports Bug

    I have a problem with viewing my stats.
    I playing at PokerStars, and after autoimporting hands during the game, HM didn't show this hands at the Cash Games/Reports Tab. I've tryed to reset all filter and relaunch HM, but it still show only the stats i import with "impot files" key before. It is also strange that this hands are represented at the Players tab, so this means the HM correctly autoimport all my hands.
    There is a screenshot illustrating this problem at the attached file.

  2. #2
    Tech Support Manager morny's Avatar
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    Can you try importing the hands into a new database and see if the show up there please http://208.109.95.123/faq/afmviewfaq.aspx?faqid=146
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  3. #3
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    Everything is ok with a new database, but .....
    I use HM just a few days, and when i bought it the fist thing i did is create a new database and import all hands played sinse 01/08/08 at PokerStars.
    I start playing with HM at 1st october and all hand i autoimported miss at the Cash Games tab (not just $3/6).

  4. #4
    Tech Support Manager morny's Avatar
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    So your missing hands?

    What you need to do is reimport from the folder where you send processed files to. This might be C:\HMArchive or you might have specified your own.

    Also if theres any hands in the stars folder move them to a new folder and reimport them. Also with the processed hands move them to a new folder too before reimporting otherwise HM might ignore them as it had problems importing them before.
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  5. #5
    Junior Member
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    After 2 days of playing there 4 hands of NL600 comes at Cash Games tab
    I still have no idea why all hands i played are successfully imported at my Main Base, but not show up at the Cash Games - Reports tab.

  6. #6
    Junior Member
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