HUD not autodetecting tables on BetSafe
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  1. #1
    Junior Member
    Join Date
    Apr 2009
    Posts
    8

    Default HUD not autodetecting tables on BetSafe

    I recently changed from one Ongame skin to another. At my previous (RedKings), the HUD worked perfectly. It autodetected tables as it should.

    At my current (BetSafe), the HUD doesnt autodetect tables. It works when i use Table Finder, but i really need it to autodetect tables.

    Heres an answer to the questions in your HUD problems FAQ.

    1. HEM version 1.10.03b
    2. Problem om BetSafe (OnGame) - works fine on RedKings (OnGame)
    3. Play NLHE Cash
    4. Yes, and hands are importing fine. HUD also works when using TableFinder.
    5. Dont think this is the issue, since it works using Tablefinder.
    6. Hand histories are showing up in the correct folder, and they are getting imported
    7. I can see the hands in HEM

    Here is my holdemmanager.config file:


    HTML Code:
    <?xml version="1.0" encoding="utf-8" ?>
    <configuration>
    <setting name="ConnectionString">SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgrespass</setting>
    <setting name="CurrentDatabase">HoldemManagerDB</setting>
    <setting name="CurrentReportFilter">IsTourney,IsTourney,EqualTo,false,True
    PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
    </setting>
    <setting name="CurrentSessionFilter">IsTourney,IsTourney,EqualTo,false,True
    PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
    </setting>
    <setting name="CurrentHandsFilter">IsTourney,IsTourney,EqualTo,false,True
    PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
    </setting>
    <setting name="CurrentGraphsFilter">IsTourney,IsTourney,EqualTo,false,True
    PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
    </setting>
    <setting name="CurrentVsPlayerFilter">IsTourney,IsTourney,EqualTo,false,True
    PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
    </setting>
    <setting name="CurrentPreflopFilter">IsTourney,IsTourney,EqualTo,false,True
    PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
    </setting>
    <setting name="CurrentResultsFilter">IsTourney,IsTourney,EqualTo,false,True
    PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
    </setting>
    <setting name="CurrentPlayerID">5130</setting>
    <setting name="DateRangeReport">ThisMonth</setting>
    <setting name="DateRangeHands">ThisMonth</setting>
    <setting name="DateRangeGraphs">ThisMonth</setting>
    <setting name="DateRangePreflop">ThisMonth</setting>
    <setting name="DateRangeSession">ThisMonth</setting>
    <setting name="DateRangevsPlayer">ThisMonth</setting>
    <setting name="DateRangeResults">ThisMonth</setting>
    <setting name="LastReport">By Stakes</setting>
    <setting name="AutoImportFolderList">C:\Program Files\Full Tilt Poker\HandHistory,True,True,C:\HMArchive
    C:\Program Files\PartyGaming\PartyPoker\HandHistory,True,True,C:\Poker
    C:\Program Files\PokerNordica\history\rallerdk,True,True,C:\Poker
    C:\Program Files\PokerStars\HandHistory,True,True,C:\Poker
    C:\Documents and Settings\JHR\Local Settings\Application Data\Boss Media\InterPoker\history,True,True,C:\HMArchive
    C:\Documents and Settings\JHR\Local Settings\Application Data\P5\RedKings\handhistory,True,True,C:\HMArchive
    C:\Program Files\OnGame Hand Grabber\Hand History,True,True,C:\Poker
    C:\Documents and Settings\JHR\Local Settings\Application Data\P5\Betsafe\handhistory,True,True,C:\Poker
    </setting>
    <setting name="LastArchiveFolder">C:\Poker</setting>
    <setting name="LastImportFolder">C:\temp\deleteme\</setting>
    <setting name="LastImportFileFolder">C:\Program Files\PartyGaming\PartyPoker\HandHistory\rallerdk\PokerNordica</setting>
    <setting name="LastOmahaFilter"></setting>
    <setting name="MinimizeToSystemTray">False</setting>
    <setting name="PlayerNumberFilter">2:2,10
    3:2,10
    4:2,10
    5:2,10
    6:2,10
    7:2,10
    8:2,10
    9:2,10
    10:2,10</setting>
    <setting name="InsertStandardizedHandHistory">False</setting>
    <setting name="ObservedHandHistorySettings">ALL,3,False,True,6,False,True,3,600,False,True,6,600,False,True</setting>
    <setting name="AutoApplyFilterChangesToAllTabs">True</setting>
    <setting name="AutoImportHelpShown">False</setting>
    <setting name="AutoImportTimerDuration">5</setting>
    <setting name="HUDDateFilter">12</setting>
    <setting name="GroupImportArchiveByDay">True</setting>
    <setting name="SessionTimeoutDuration">30</setting>
    <setting name="HUDIncludeOtherLimits">True</setting>
    <setting name="WilliamHillAlternateDateFormat">False</setting>
    <setting name="LaunchHUDWithAutoImport">True</setting>
    <setting name="DisableHUDStatsWhenNoHero">False</setting>
    <setting name="HeroPlayerIDs">34</setting>
    <setting name="GraphShowdownWinnings">False,Blue,1,Solid</setting>
    <setting name="GraphWinnings">True,DarkGreen,2,Solid</setting>
    <setting name="UseGraphicalCards">True</setting>
    <setting name="GraphAllInEv">True,DarkGreen,1,Dash</setting>
    <setting name="GraphNonShowdownWinnings">False,Red,1,Solid</setting>
    <setting name="GraphRakeback">False,DarkBlue,1,Solid</setting>
    <setting name="AutoRefreshCurrentTabDuration">0</setting>
    <setting name="AutoCloseTableManager">True</setting>
    <setting name="AutoRefreshReportsOnChange">True</setting>
    <setting name="LogDatabaseCommands">False</setting>
    <setting name="SolidGraph">False</setting>
    <setting name="ShowWinningRowColors">True</setting>
    <setting name="CheckForUpdates">True</setting>
    <setting name="PlayerSummaryView">Cash,NL|PL|LIM,ALL,2,10,1/01/2008,6/01/2010,50,0,100,False,Default Stats</setting>
    <setting name="HoldemManagerPosition">Minimized,30,491,1559,704</setting>
    <setting name="OngameDBDelay">30</setting>
    <setting name="HandsSectionFields">HandTimeStamp,StakesBlinds,HoleCards,PreflopPlayerAction,FlopCards,FlopPlayerAction,TurnCard,TurnPlayerAction,RiverCard,RiverPlayerAction,NetAmountWon,NetBBsWon,EVDifference,ICMDifference,PositionType,PreflopActionFaced,PreflopVPIPPFR,AllInStreet,EVEquity,WinnerName,WinnerCards,WinnerWon</setting>
    <setting name="ReplayerSettings">3,True,True,True,True,3,474,849,664</setting>
    <setting name="AutoRateSelectSettings">1,0,0</setting>
    <setting name="SeatingSetting">0</setting>
    <setting name="ReplayerSkinToUse">Default Skin</setting>
    <setting name="MyDayStartsAt">0:00:00</setting>
    <setting name="HandRangeSettings">0,True,True</setting>
    <setting name="DailyCompiledStats">True</setting>
    <setting name="PromptsShown">WinnerDetailsInHands,RushVersion,</setting>
    <setting name="HiddenTabs"></setting>
    <setting name="ArchiveHandTime">15</setting>
    <setting name="SelectedPokerGameTypeIndex">0</setting>
    <setting name="DefaultTourneyTotalBuyin">11</setting>
    <setting name="DefaultTourneyRake">1</setting>
    <setting name="EnableAutoRate">True</setting>
    <setting name="EnableAutoRateInReplayer">True</setting>
    <setting name="VsPlayerMinBBs">20</setting>
    <setting name="TourneyResultSettings">0,10000,2,40000,0,0,0,0</setting>
    <setting name="SiteTimeAdjustments">0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</setting>
    <setting name="LaunchTableNinjaWithAutoImport">False</setting>
    <setting name="OverrideTableNinjaPath"></setting>
    <setting name="RushFTPSettings">,2,10,1,4,10,2000,1,true</setting>
    <setting name="DisableRakebackLink">False</setting>
    <setting name="MixRushHandStats">True</setting>
    <setting name="DisableFTPRushTableListDownload">False</setting>
    <setting name="HEMVersion">1.10.03b</setting>
    </configuration>

    Hope you can give me a hint as to what the problem is.
    Last edited by fozzy71; 03-14-2010 at 08:55 PM. Reason: [html]

  2. #2
    Tech Support Manager morny's Avatar
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    Default

    Hi, open exeNames.txt in the config folder in notepad and change the like 8,poker.exe

    Try renaming the 10,poker.exe to something like 10,ongame.exe and then go to the Ongame folder and find the poker.exe file and rename it to ongame.exe in the names.txt file, save it and restart HM, youll probably need to use the table finder the first time then it should start picking them up automatically
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Member
    Join Date
    Sep 2009
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    33

    Default

    I'm having this same problem but don't understand your advice and can't find these weirdly named files.. they're not in my Betsafe folder.

  4. #4
    Senior Member _Loki_'s Avatar
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    Default

    It's not in betsafe. The config folder is part of HM. On my system it's here:

    C:\Program Files\RVG Software\Holdem Manager\Config

  5. #5
    Junior Member
    Join Date
    Mar 2010
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    3

    Default

    I have the exact same problem with Betsafe.

    Did you guys find a solution?

    Morny, dont really understand what you are trying to say. When I change the name of the .exe file, I cant run it anymore.
    Last edited by persson79; 03-16-2010 at 12:35 PM.

  6. #6
    *** HM3! *** fozzy71's Avatar
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    Default

    Close HM

    Rename the exenames.txt to to exenames.txt.bak

    Start HM, play one table, and try the Table Finder again if the HUD doesn't show.

  7. #7
    Junior Member
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    Mar 2010
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    Default

    Still doesnt work.

    When I did that, I got the question again if I wanted to add Poker.exe to that list and I said yes again but I still have to find the tables manually.

  8. #8
    Tech Support Manager morny's Avatar
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    Hi,

    Please email me and we can do a teamviewer session, just download teamviewer from TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet and let me know a suitable time GMT in advance. Teamviewer allows me to access your computer to fix the problem.

    When we agree a suitable time you just need to send me the ID and password that Teamviewer creates to get access to your PC

    support@holdemmanager.net

    Thanks
    Morny
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  9. #9
    Junior Member
    Join Date
    Mar 2010
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    Default

    I solved the problem, I just removed the 8,Poker.exe in the exenames.txt file.

    If I understood correctly, there is a conflict between Betsafe and a Prima skin where the .exe file also is called Poker.exe.

    Thanks for the good support.

  10. #10
    Junior Member
    Join Date
    Sep 2010
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    2

    Default Tape it! :d

    Hi, <br />
    <br />
    have some what same problems with the hud and betsafe<br />
    <br />
    can you tape you teamviewer sessions for easing out your support! <img src="images/smilies/biggrin.gif" border="0" alt="" title="Big Grin" class="inlineimg" /><br />
    thx!

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