License Problems
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  1. #1
    Junior Member
    Join Date
    Dec 2009
    Posts
    2

    Default License Problems

    Ok so here is the situation. I bought HoldemManager and Registered it with 2 PCs. First my iMac (PC #1) and then my Macbook (PC #2) worked all fine. Then I added OmahaManager and received a new Key. I unregistered PC#1 and upgraded it, but didn't do the procedure on my laptop, because I only use it from time to time when I travel.
    Today I started my Macbook and the HEM on win7 said, that it required activation. The next page shows me the key and some details, but all in all I can't remove the licence from my Macbook.
    Does anyone have a solution.

    thanks a lot

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    Enable the options to see Hidden Files and System Protected Files: How to see hidden files in Windows




    1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

    2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

    3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    If you can't find those files, DO NOT delete any other files with similar names.

    Please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.com.

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