HM doesn't start, problem with net framework 3.5 sp1
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  1. #1
    Junior Member
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    Default HM doesn't start, problem with net framework 3.5 sp1

    Hi, i installed HM with success a lot of times, but on this pc i can't make it work. I have installed net framework 3.5 sp1 2 times but when i try to open HM it say "Please note that all the new versions of HM require the microsoft net framework version 3.5 SP1. Click on OK to go to the microsoft download page".

    As i said i already installed that twice but it's still not working. Thanks for help.

    I have windows xp service pack 3 installed.

  2. #2
    HM Support netsrak's Avatar
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    As you already said it should work in general. Something on this installation seems to be wrong.
    Firewall/ Virusscanner / Adaware / Antispyware/Tuning utilities installed?

    All windows updates installed?

    1) ) Download and run this uninstaller - http://www.holdemmanager.com/downloa...eanup_tool.zip
    2) Install this one: http://download.microsoft.com/downlo...dotnetfx35.exe

  3. #3
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    it worked with that uninstaller, thanks a lot.

  4. #4
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    Quote Originally Posted by netsrak View Post
    As you already said it should work in general. Something on this installation seems to be wrong.
    Firewall/ Virusscanner / Adaware / Antispyware/Tuning utilities installed?

    All windows updates installed?

    1) ) Download and run this uninstaller - http://www.holdemmanager.com/downloa...eanup_tool.zip
    2) Install this one: http://download.microsoft.com/downlo...dotnetfx35.exe
    I did this, not installing properly

    [03/23/10,13:54:17] Microsoft .NET Framework 2.0SP1 (x64) (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (x64) (CBS). MSI returned error code 1
    [03/23/10,13:54:34] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (x64) (CBS) is not installed.

    What to do?

  5. #5
    Tech Support Manager morny's Avatar
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    Hi did you try running all the newest windows updates and then follow those instructions again
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  6. #6
    *** HM3! *** fozzy71's Avatar
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    Do you have 64 Bit XP? You probably need a different installer for that OS.

  7. #7
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    Yes 64 bit. I cant find the right instalation then.

    Would someone please link me to the correct .net framework installer?

    Thank you.

    EDIT:

    I may have issues with windows being updated, but I dont know how to fix that either, tried some stuff, but did not work.

  8. #8
    Senior Member _Loki_'s Avatar
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    Quote Originally Posted by cookie View Post
    I may have issues with windows being updated, but I dont know how to fix that either, tried some stuff, but did not work.
    What's the problem ? You might have to sort this out first

  9. #9
    Tech Support Manager morny's Avatar
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  10. #10
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    It tells me, loosely translated:

    "The update is not relevant/important to your system"

    But it seems like it is an update, isnt there a full installation somewhere?

    ------------
    The windows issue, windows made the last auto update at around october last year, I tried this (second post):

    windows update error 8E5E0442

    But all it did was deleting my logfiles for updates. Auto updater does not work atm.

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