Table scanner - stars - players in scanner don't match tables
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  1. #1
    Junior Member
    Join Date
    Aug 2008
    Posts
    13

    Default Table scanner - stars - players in scanner don't match tables

    Hi there,

    I'm just writing about a problem I've been having recently.

    Table scanner seems to work, it scans my poker stars tables and displays a list of all the tables for me and the score of each etc.

    However, when I click on the table and view the players its showing me in the table scanner window, it often doesn't match the players that are truly on the table.

    At first I thought it could be the delay that it took to load all the table info and then players changing in that time. But there's no way that an entire could be completely different in the matter of 1 minute.

    It's not helpful using table scanner to table select, when the players I'm selecting for are completely off.

    Thanks for the help!

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Are you scanning SERVER SIDE or CLIENT SIDE....

    If SERVER SIDE, there is a delay, so try scanning CLIENT SIDE instead.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Aug 2008
    Posts
    13

    Default

    In the scanner settings I am scanning poker stars on the Client Side.

    I have speed settings set to 5.

    In General I have multi-fetch and playercount filter set.

  4. #4
    Moderator ScannerSupport's Avatar
    Join Date
    Sep 2009
    Posts
    1,401

    Default

    You might need to set a higher speed setting.
    Try to increase that number in steps of 5 please...

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