Preferred seat and No hero Hud doesnt work at Zoom Poker

[ikbie]

When i play regular 6max Tables it works fine. But on zoom i cant play on my preferred Seat and i have to see my own Hud.
Please help.

[Patvs]

HM2: Please update to this version. It will update your database to correct any player names with characters that may cause HUD issues and some stats that were corrected. This may take a while with a large DB, so we recommend doing so when you can leave your computer on for a while, like overnight.


http://www.holdemmanager.com/Downloa...2.0.0.7124.exe

[ikbie]

I am back from vacation and updated my Holdem manager. I ran the database update in the night when i was sleeping but it froze and wouldnt responde, so i closed HM2. Now when i open HM2 it doesnt try to re do the update and the seating problem on ZOOM remains. What should i do?

[Patvs]

Update: http://www.holdemmanager.com/Downloa...AutoUpdate.exe

Re-check your seating preferences settings: http://hm2faq.holdemmanager.com/ques...ingPreferences

[ikbie]

Update: http://www.holdemmanager.com/Downloa...AutoUpdate.exe

Re-check your seating preferences settings: http://hm2faq.holdemmanager.com/ques...ingPreferences

I updated HM, with this Version there was no database update. I triple checked my seating options in HM and in Pokerstars and its the same seat.
Nothing changed, still the huds jump around from one seat to another.....

[DogNamedBluff]

Please export your HUD's in HUD Options.

See this screenshot for exporting HUD's:

http://www.udbrky.com/hmsupport/exporthuds.PNG

Then delete the prefs.xml and prefs.bak file in the config folder in
7: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: How to show hidden files in Windows 7
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: Microsoft Corporation

See this screenshot for location in win 7 for the prefs files:

http://www.udbrky.com/hmsupport/prefs.PNG

Please reinstall Microsoft .NET Framework -
http://hm2faq.holdemmanager.com/ques...p+Instructions

Import your HUD's again.

Then start Pokerstars and then start HM2. HM2 should automatically detect the preferred seats you have selected in Pokerstars. There should not have to adjust anything in HUD Options > Seating Preferences in regards to Pokerstars.

[ikbie]

Please export your HUD's in HUD Options.

See this screenshot for exporting HUD's:

http://www.udbrky.com/hmsupport/exporthuds.PNG

Then delete the prefs.xml and prefs.bak file in the config folder in
7: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: How to show hidden files in Windows 7
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: Microsoft Corporation

See this screenshot for location in win 7 for the prefs files:

http://www.udbrky.com/hmsupport/prefs.PNG

Please reinstall Microsoft .NET Framework -
http://hm2faq.holdemmanager.com/ques...p+Instructions

Import your HUD's again.

Then start Pokerstars and then start HM2. HM2 should automatically detect the preferred seats you have selected in Pokerstars. There should not have to adjust anything in HUD Options > Seating Preferences in regards to Pokerstars.

I followed this step by step but nothing changed after all.....
The hud is still moving around.

[Patvs]

If the Zoom HUD still jumps around, read: http://faq.holdemmanager.com/questio...rs+Zoom+tables
and go over all the steps.

[ikbie]

If the Zoom HUD still jumps around, read: http://faq.holdemmanager.com/questio...rs+Zoom+tables
and go over all the steps.

PokerStars.exe and PokerStarspdate.exe and holdemmanager.exe and holdem manager2 exe runs on administrator but nothing changed..... i am so sick of it

[Patvs]

Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.