Party: no HUD
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Thread: Party: no HUD

  1. #1
    Senior Member
    Join Date
    Feb 2011
    Location
    Switzerland
    Posts
    738

    Default Party: no HUD

    Hi

    A fellow of pokerstrategy.fr has the problem that he has no HUD. Table finder does not detect the table:





    store hand history logs ist activated.

    Could it come from his window? firewall?

    Thanks for your answer and regards

  2. #2
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please update to this version: http://www.holdemmanager.com/Downloa...AutoUpdate.exe (7053)

    Make sure to install on an administrator account and run as an administrator.

    Please turn off User Account Control. Turn User Account Control on or off

    Add holdemmanager.exe, hudfuncapps.exe and postgres to the exceptions list in your firewall and antivirus.

    Make sure that Windows is fully 100% up to date.

    You need to make sure that this folder

    7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
    Showing hidden files and sytem files and folders: http://www.bleepingcomputer.com/tuto...torial151.html
    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/d....mspx?mfr=true

    is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.

    Please make sure the hand history folder path in the poker client and the HM2 Hand Importing > Auto Import Folder paths both match and the hand histories are being saved in English.

    Next make sure the Hand Importing > Site Time Adjustments have been set correctly.
    http://hm2faq.holdemmanager.com/ques...ime+Adjustment

    Finally view the following FAQ. If this does not solve the problem, please answer all the questions at the bottom of the FAQ to help us narrow down the issue. The more questions you answer the quicker we can narrow down the issue and provide a solution.

    http://hm2faq.holdemmanager.com/ques...+does+not+work

  3. #3
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please update to this version: http://www.holdemmanager.com/Downloa...AutoUpdate.exe (7053)

    Make sure to install on an administrator account and run as an administrator.

    Please turn off User Account Control. Turn User Account Control on or off

    Add holdemmanager.exe, hudfuncapps.exe and postgres to the exceptions list in your firewall and antivirus.

    Make sure that Windows is fully 100% up to date.

    You need to make sure that this folder

    7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
    Showing hidden files and sytem files and folders: http://www.bleepingcomputer.com/tuto...torial151.html
    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/d....mspx?mfr=true

    is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.

    Please make sure the hand history folder path in the poker client and the HM2 Hand Importing > Auto Import Folder paths both match and the hand histories are being saved in English.

    Next make sure the Hand Importing > Site Time Adjustments have been set correctly.
    http://hm2faq.holdemmanager.com/ques...ime+Adjustment

    Finally view the following FAQ. If this does not solve the problem, please answer all the questions at the bottom of the FAQ to help us narrow down the issue. The more questions you answer the quicker we can narrow down the issue and provide a solution.

    http://hm2faq.holdemmanager.com/ques...+does+not+work

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