My database contains hands from the ongame network, Ipoker and Betfair. The "Players" tab states that I have data about 4025 players. However when I want to run reports I always only get information about the players on Ongame (about 2000) - Players from Betfair or Ipoker are not showing up.
I can search for players on all network in the Cash Game Section and my HUD recognize players fine - this is just a problem with the Reports in the "PLAYERS" Section. Any idea how this can be solved?