Pokerstars -> "Could not detect Pokerstars Lobby"
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  1. #1
    Junior Member
    Join Date
    Jul 2009
    Posts
    5

    Default Pokerstars -> "Could not detect Pokerstars Lobby"

    Hi there,

    I just purchased tablescanner yesterday, but I can't get it to work. Whenever using the "Client-side"-scanning for PokerStars, I keep getting "Could not detect Pokerstars Lobby". Since I'm a small stakes player, the server-side scan is no option for me.

    I've checked the following things so far:

    -Got newest HM beta
    -Lobby is neither resized nor on another font than "Medium"


    I got Windows Vista.

    Kind regards

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please update to the latest version - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe


    Make the the tables in the LOBBY... match the scanner settings...

    especially FORMAT: combine through should be set at OR.
    Check the stakes/seats/structure/pokergame, etc. settings.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Jul 2009
    Posts
    5

    Default

    I think i got that covered.

    PS Settings:

    The PL/NL lobby on the micro part open with filters:
    -6players max
    -US Dollars/Euro enabled (disabling Euro doesn't matter)
    -min:0.1/0.25, max:0.1/0.25
    -Fast and normal tables enabled
    -Standard and 50bb BI enabled
    -Hide full tables disabled


    And in tablescanner:
    Pokergame: Holdem
    Struct: PL/NL enabled (disabling PL doesnt matter)
    Pokersite: PokerStars
    Seats: 6max
    Stakes: 0.1/0.25
    And all formats are enabled and the "OR" is selected.

  4. #4
    Moderator ScannerSupport's Avatar
    Join Date
    Sep 2009
    Posts
    1,401

    Default

    Do you run PokerStars and HoldemManager as admin?

  5. #5
    Junior Member
    Join Date
    Jul 2009
    Posts
    5

    Default

    Ok, please don't shoot me, but it's fixed.

    Apparently I wasn't applying the update to the correct folder and thus running an old HM version, while thinking I had updated it.

    Ty for all the help.

  6. #6
    Senior Member
    Join Date
    Mar 2009
    Posts
    247

    Default

    Im having the same problem, not used table scanner on Stars before but not had any problems elsewhere.

    Im playing the 20-50bb 6 max tables and have gone through everything stated in this thread .. and cant see any difference, but im getting the same error message.

    Ive also right clicked the desktop ( using XP ) .. properties/appearance/effects and chose standard.

    Ive just updated to the latest Beta version ..1.11.05 Beta 18

    This is whats ticked on my table scanner

    No limit / poker stars / 6 max / shallow ( 20-40/50 BB ) / or / correct stakes

    Not sure if Stars is running in admin ( dont know how to check ) ... but im certain it is.

    Im using Classic / client side and using medium font size

    Thanks

  7. #7
    Senior Member
    Join Date
    Mar 2009
    Posts
    247

    Default

    Please ingore that last post ... found the TS update .

    In future ill just check this forum instead of doing a google search

  8. #8
    Junior Member
    Join Date
    Apr 2010
    Posts
    5

    Default pkr stars not found... after update

    for me is not working and I made the update

  9. #9
    Junior Member
    Join Date
    Sep 2008
    Posts
    17

    Default

    updated but still wont work

  10. #10
    Junior Member
    Join Date
    Apr 2010
    Posts
    3

    Default

    me the same problem

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