HEM2 Extremely slow
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  1. #1
    Junior Member
    Join Date
    Jul 2012
    Posts
    3

    Default HEM2 Extremely slow

    Hi,

    HEM 2 for me is extremely slow. My machine should be more than capable of running it extremely well (3ghz quadcore, 16GB ram and SATA III SSD). But every time I click a button I have to wait a minute or two before I can click another. Checking CPU usage it's remaining rather low so I'm confused as to what's causing this. I've searched through pretty much all of the previous posts and tried all of the suggestions but nothing as worked so far. Anyone have any idea's what could be causing this?

  2. #2
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please update to this version: http://www.holdemmanager.com/Downloa...AutoUpdate.exe (7053)

    Make sure to install on an administrator account and run as an administrator.

    Please turn off User Account Control. Turn User Account Control on or off

    Add holdemmanager.exe, hudfuncapps.exe and postgres to the exceptions list in your firewall and antivirus.

    Make sure that Windows is fully 100% up to date.

    You need to make sure that this folder

    7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
    Showing hidden files and sytem files and folders: http://www.bleepingcomputer.com/tuto...torial151.html
    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/d....mspx?mfr=true

    is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.


    If the update does not resolve the issue, please see this FAQ
    http://hm2faq.holdemmanager.com/ques...HUD+is+lagging and if the problem still persists, please fill out this form and we will contact you shortly.https://docs.google.com/spreadsheet/...ZTAxZk9YcEE6MQ

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