hud is not working - Page 2
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  1. #11
    HM Support Patvs's Avatar
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    Check if your archive folder exists.
    And if hands are properly being moved to your archive folder.


    Manually move all handhistory files from your auto import folders, that currently are likely stuck in one of those folders to the archive folder.
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  2. #12
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    My archive folder exists: C/Hm2archive.
    I moved all folders from party\handhistories to the folder C:\HM2Archive\2012\ Is that right?
    also i made archive HH files older that 2 minutes
    did not help((

    maybe something else that could help

  3. #13
    Holdem Manager Support Sarek's Avatar
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    Please restore default 15 minutes.
    This time is enough for tourney intermissions
    AND for boosting you from cash tables for unactivity

  4. #14
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    when i try to manually import a file (6Kb) it writes "import in progress" and nothing happens

  5. #15
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    ..
    Last edited by EbutsaSlonbI; 07-10-2012 at 07:35 AM.

  6. #16
    HM Support Patvs's Avatar
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    Stop the auto import (by clicking STOP HUD)
    Then import the 6k file again with a 'import from file'.
    Try importing the file into a NEW empty database.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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