HM1-Newest update- Entraction-Hud not working
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  1. #1
    Junior Member
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    Jul 2009
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    Default HM1-Newest update- Entraction-Hud not working

    Hello.
    I use HM1 in entraction but the HUD is not working. I am using the newest update I think.
    Any suggestion?

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
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    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
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    Default

    Quote Originally Posted by Patvs View Post
    I've tried this, but it is not working. Not even on Pokerstars.

  4. #4
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    Default

    Wrote to the support, but no answer. I need a solution now.

  5. #5
    HM Support Patvs's Avatar
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    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./


    HoldemManager displayed 1.12.10b in the top bar?
    Your pokerclient lobby language is in English?
    The handhistories are successfully being imported? And you can see the hands in graph/report/sessions?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  6. #6
    Junior Member
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    Jul 2009
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    Default

    Did everything you said. Now I can detect the tables with the "red dot" system, and in this way I can force it appear.
    Thank You

    Quote Originally Posted by Patvs View Post
    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./


    HoldemManager displayed 1.12.10b in the top bar?
    Your pokerclient lobby language is in English?
    The handhistories are successfully being imported? And you can see the hands in graph/report/sessions?

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