Table scanner not working after migration from Partypoker.com -> Partypoker.es
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  1. #1
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    Default Table scanner not working after migration from Partypoker.com -> Partypoker.es

    Title says all

  2. #2
    HM Support netsrak's Avatar
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    Your lobby is in english?

    Please add a screenshot of the lobby.

  3. #3
    Senior Member
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    Yes, my lobby is in english.partypokerlobby.jpg
    The only difference I noticed with the change to the new lobby was that the new tables are Euro instead of $, and the logo.

  4. #4
    HM Support Patvs's Avatar
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    Try:
    Make sure you have the latest internal patch for HM2 - http://www.holdemmanager.com/Downloa...AutoUpdate.exe



    It also won't scan the tables if you scan euro tables (in your scanner filters) instead of dollar?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    I updated to 6948, and the lobby is not found.
    I always had the same filter for Pokerstars and Partypoker with euro tables selected..
    Works fine in the new Pokerstars.es client, running everything as admin.
    With PartyPoker.es I see the same error message as if I didn't even start it.
    New client is installed by default in c:\Programs\PartyEspana\(Partyespana.exe)
    Hope this helps.

  6. #6
    HM Support netsrak's Avatar
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    I'll forward it.

  7. #7
    Moderator RDB's Avatar
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    This issue has now been documented in detail and provided to the developers to resolve. While I don't have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The internal ticket # on this issue is HM-5125. We will often release builds on a limited basis on only the forums for a few days first so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket #.

    I have also added your email address to the ticket so this should ensure you get notified after this fix has been released.

  8. #8
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    FYI, I noticed that from 6997 works fine, thxs.

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