Importing not working properly for heads up fixed limit sngs on iPoker
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  1. #1
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    Default Importing not working properly for heads up fixed limit sngs on iPoker

    Importing is delayed for heads up fixed limit sngs. Also HM2 doesn't import all the hands and as a result of both these problems, I either have no hud for a game or the HUD appears after 10 mins + with a reduced number of hands. The issue occurs on more than one iPoker skin. The issue didn't occur in Super turbo 6-max sng.

  2. #2
    Former HM Support DogNamedBluff's Avatar
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    I have forwarded this issue to our bugs department for further investigation. It will be tested in the order in which it was received. We will reply back in this thread with our findings.

  3. #3
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    I can confirm that importing for this format is only importing a small proportion of the hands. If you need hand histories let me know and which email address to send it to also.

  4. #4
    Former HM Support DogNamedBluff's Avatar
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    Please zip a sample of hand histories in which this issue occurs and send it to hm2support@holdemmanager.com with a link to this thread. Thank you for your help.

  5. #5
    Former HM Support DogNamedBluff's Avatar
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    This is a known issue and it has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The assigned internal ticket # on this issue is HM-5128. We will often release builds on a limited basis, only in the forums for a few days first, so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket #.

  6. #6
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    I've sent in a zipped tournament.

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