Leak Buster - View hand chart bug - blank screen
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  1. #1
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    Default Leak Buster - View hand chart bug - blank screen

    Hi,

    I am currently trialling the latest version of H-M and have also installed the trial version of Leak Buster.

    When clicking on the .pdf "view hand chart" button, I get a blank screen with an internet explorer style security bar at the top. I click it and select 'download file' but get nothing, still a blank screen.

    All file associations for .pdf files are set to Adobe reader (as expected)

    I have the latest versions of all H-M software and the latest version of Adobe reader.

  2. #2
    Moderator Leak Buster Support's Avatar
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    Yes, some permission recently changed and the developers are looking into it. Thanks.

  3. #3
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    Im getting a blank screen too. has this problem been resolved?

  4. #4
    Moderator Leak Buster Support's Avatar
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    Yes. long time ago. Make sure you have the latest PDF reader, and you can try and update as well. What is your default browser?

  5. #5
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    I got Adobe Reader XI, the newest. Ierror.jpgm using chrome as my standard browser but i tried to change it to IE, but no change...

  6. #6
    Moderator Leak Buster Support's Avatar
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    What specifically are you trying to load and are you allowing it time to load? I'll have someone look into it, but not hearing of anyone having this issue, and can't re-produce it.

  7. #7
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    Im trying to download the starting hands chart. Perhaps you could PM it to me? Iv let it sit for 20 minutes so its not caused by loadingtime... Its really odd.

  8. #8
    Moderator Leak Buster Support's Avatar
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    Agreed.... odd. PM me with your e-mail address.

  9. #9
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    Quote Originally Posted by Cardtrick View Post
    Hi,

    I am currently trialling the latest version of H-M and have also installed the trial version of Leak Buster.

    When clicking on the .pdf "view hand chart" button, I get a blank screen with an internet explorer style security bar at the top. I click it and select 'download file' but get nothing, still a blank screen.

    All file associations for .pdf files are set to Adobe reader (as expected)

    I have the latest versions of all H-M software and the latest version of Adobe reader.
    hello, have same problem + no video (only sound) on videos.

    win 7 32 bit
    chrome
    Foxit pdf reader
    Latest HM2
    At leakbuster new, never used it before

  10. #10
    Moderator Leak Buster Support's Avatar
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    You need to update HM2 to the latest version.

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