Notecaddy license not working
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  1. #1
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    Default Notecaddy license not working

    I bought notecaddy through HM2s website. It should be attached to my HM2 license correct? It was working in the past but now its not after I reset my license due to some other problems I was having with HM2. Any ideas why its not reading it anymore?

    Thanks

  2. #2
    NoteCaddy sreticentv's Avatar
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    Thank you for your purchase

    There are some occasional instances where licenses don't register properly so please send an email with your hm2 code to support@notecaddy.com and I will get it refreshed

  3. #3
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    I sent my code in. How long does it take it to get refreshed? Thank you

  4. #4
    NoteCaddy sreticentv's Avatar
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    It wasn't in the system at all for some reason so I had to forward it to hem support. I will follow up with them tomorrow

  5. #5
    NoteCaddy sreticentv's Avatar
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    I didn't hear back yet so I escalated this

  6. #6
    *** HM3! *** fozzy71's Avatar
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    I can not find any info in our store system under your forum email address. Please PM me any other email addresses you may have used in your transactions.

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