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Thread: Questions

  1. #1
    Member
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    Jul 2008
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    Germany
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    Default Questions

    Hi guys,

    I'm interested in purchasing Hold'em Manager in the near future. I switched from PT2 to PT3 and have got problems over problems. I have got disconnection problems whilst playing at PokerStars, lately I have no HUD and I have no HUD for Ongame.

    Do you think I will be a satisfied Hold'em Manager customer?

    Can HM handle my 3 million hands database without any remarkable speed issues?

    I don't want to waste any more money!

  2. #2
    Tech Support Manager morny's Avatar
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    We have people running 10 million + databases with no problems and you should be very satisfied as the last few updates have focused on drastically increasing speed and performance and alot of people were very imporessed. Id recommend downloading the trial to see the capability of Holdem Manager and im sure youll be very impressed.

    Heres 2 Newbie Tutorials that explains how to configure HM and touch's on the capabilities such as filters and reports:
    http://208.109.95.123/faq/?f=2
    http://208.109.95.123/faq/?f=3

    Ongame has some small issues which can cause a problem for a minority but again id recommend setting it up via the trial first. In case you didint know youll need a 3rd party hand grabber for Ongame to work with Holdem Manager

    http://208.109.95.123/faq/afmviewfaq.aspx?faqid=10

    If youve any problems in getting the trial setup please consult the FAQ and it that doesent solve the problem please post here.
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Member
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    Thank you for your help!

  4. #4
    Junior Member
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    I won't start a new thread because I have a similar question,

    OnGame SnG/MTT is supported (hud) ?
    Everest SnG/MTT is supported (hud) ?

    Thanks

  5. #5
    Tech Support Manager morny's Avatar
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    Ongame and Everest are both supported but ongame requires a 3rd party Handgrabber called idleminer. But just to be sure please use the free trial provided to test just to make sure.

    Thanks
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  6. #6
    Junior Member
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    Jul 2008
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    thank you

    you will get a new customer soon.

    All the room listed in the front page, is both cash and tourneys supported ?

  7. #7
    Tech Support Manager morny's Avatar
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    Yes
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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